Articles
This archive lists every blog article on the site, sorted by month and day.
July 2008 (14)
- 23: Survey Shows CEOs Are Making Collaboration a Top Priority
- 21: Survey Claims Open Source is Business Security Risk
- 17: Entellium Reinvents the CRM Experience for Small Business with New Rave Solutions
- 16: New Salesforce.com Certification for Salesforce CRM Admins
- 15: XTuple Releases Hybrid Open-Source ERP
- 14: Salesforce.com Apps Now Available for the iPhone
- 11: Microsoft SaaS Pricing for Exchange, SharePoint Revealed
- 11: Microsoft CRM Online Drops Price to 19 Dollars a Month
- 10: On-Demand Project Portfolio Management Solves Multiple Requirements for CIOs
- 10: Entellium CRM Enters Channel Through PC Mall and Zones
- 09: Identity Management-as-a-Service with Symplified
- 08: AMR Research Report Ranks Top 10 CRM Vendors
- 07: IBM Technology To Protect Customer Data in the Call Center
- 02: Product Evaluation - Customer Relationship Management: Salesforce.com Available
June 2008 (23)
- 30: Free ITIL V3 Foundation Certification - Sample Exam 3
- 27: Symplified Introduces On Demand Identity Management for Mid Market Enterprises
- 26: Coveo G2B for CRM Enables a Complete View of Customer Information Deployable In Hours
- 25: OutSystems Accelerates Hyperion Therapeutic Go-to-Market
- 23: Resolute Releases Health-Care CRM Software
- 20: Free ITIL V3 Foundation Certification - Sample Exam 2
- 19: SourceForge - Largest Online Repository for Open Source Software Accepts MPower
- 19: SugarCRM Receives Top Honors for TMCnet’s CRM Excellence and Product of the Year Awards
- 18: Zuora and Boomi Partner to Deliver Integrated SaaS Billing On Demand
- 16: Salesforce.com Awarded for Ethics
- 12: Maximizer Software Partners with McObject to Improve Mobile CRM on BlackBerry Devices
- 11: Etelos Projects and Etelos CRM Receive Additional Functionality and Upgrades
- 11: CoreTrac is Setting the Right Track for Banking-Specific CRM Solutions
- 10: Verticals onDemand Launches First Mobility-as-a-Service
- 10: Tracking Methods - Should you be Concerned?
- 10: Khameleon Software Announces Availability of SalesForce CRM Software Module
- 09: WordPress, SugarCRM, Media Wiki and phpBB Now Available in the Etelos Marketplace
- 06: SDLC Process or ITIL? Wrong question
- 05: SAP Targets Strong 2008 Outlook Despite Lag in US Market
- 04: CRM Failures: Businesses Failing to Use CRM Software to Full Potential
- 03: SmarterTrack Customer Service Software Integrated into Parallels APS
- 03: Open-Source SplendidCRM v2.1 includes Silverlight, AJAX and PDF Invoices
- 02: NetSuite Acquires OpenAir for $26 Million
May 2008 (34)
- 31: xTuple ERP (formerly OpenMFG) Exceeds 100,000 Downloads
- 30: HostedDatabase .com Launches New On-Demand Web Applications
- 29: Flextronics and Business Process Management Software Seminar
- 28: Free or Cheap Help Desk Support Software
- 28: SAP Campaigns to Put Customers First
- 27: Boomi and StrikeIron Partner to Accelerate SaaS
- 27: NetSuite OneWorld Software Company Edition Powers Real-Time, Global Operations
- 27: Stock Picks: Taleo, Ultimate Software, Salesforce.com and Omniture
- 26: From Big G to Little Z: Google Apps vs Zoho Office Suite
- 25: CRM Set for Significant Growth Despite Economic Slow Down
- 24: Salesforce Announces First International Data Center
- 23: StraightThrough CRM Solutions Rebrands Itself as Tier1CRM Inc.
- 23: Zoho CRM Enterprise vs. Salesforce and Google Apps - What’s Next?
- 22: SugarCRM Data Center Edition Beta Testing with Partners and Enterprise Customers
- 22: The SaaS Approach to Web (and Blog) Vulnerability Management
- 21: Boomi and CRM manager Partner to Simplify and Integration in Salesforce.com Implementation Projects
- 21: MEDSEEK and CPM Marketing Group Join Forces to Offer Hospitals a Unique Customer Communication Tool
- 21: Enterprise On-Demand Extends to Google Health and Medical Records
- 20: Workday and Flextronics Inks Largest SaaS Deal
- 18: Unified Login with Zoho and Google or Yahoo
- 18: Open Systems and SPS Commerce Partner to Offer Integrated Services for Mid-Market Suppliers
- 15: Quilogy Premiers CRM Preparedness Assessment Service
- 13: Boomi and AMS Partner to Simplify SaaS Integration for Accounting and Business Management Software Solutions
- 12: Worldwide Enterprise Search Market Will exceed $1.2b in Software Revenue by 2010
- 09: Free ITIL V3 Foundation Certification - Sample Exam 1
- 08: Bluewolf Announces New Insurance and Banking Industry SaaS Solutions
- 07: Adoption of Salesforce.com Software-as-a-Service and Platform-as-a-Service Accelerates Throughout EMEA
- 07: 8 Trends in Software as a Service Platforms
- 06: Enterprise Software Industry to Grow 8% in 2008 Despite Economic Slowdown
- 04: Tom Siebel Awarded 100K and Judge’s Apology for Lawsuit
- 04: Free ITIL Foundation Exam Questions
- 03: FREE ITIL Foundation Study Guide
- 02: Talisma Releases Click to Call for Sales Support and Customer Service
- 01: ERP Awards Grants For Alternative Energy Sources
April 2008 (33)
- 30: SugarCRM Delivers Enhanced Enterprise Reporting and Wireless Features
- 30: ITIL Service Outage Analysis (SOA) in 7 Steps
- 28: ITIL v2 or v3? Wrong question!
- 27: LongJump Introduces New Partner-Friendly Program
- 26: Salesforce .com Announces Dreamforce Europe
- 25: Zoho Extends Chinese Reach With Baihui Partnership
- 25: Should Your IP Address be Kept Private?
- 24: Can LinkedIn Increase Your Sales?
- 23: SugarCRM Announces Reseller Agreement With BT
- 23: Governing ITIL with CobiT
- 22: SPS Commerce and NetSuite Host Webinar to Unveil a New SaaS Integrated Business Solution
- 22: Transitioning to ITIL V3
- 21: Zoho Debuts Enterprise-Grade Zoho CRM
- 21: NetSuite OneWorld - Global Real-Time Front and Back Office Operations
- 20: SugarCRM Manages End-to-End SaaS Offering With Zenoss
- 18: Wellpoint SSN, Medical Records Left Unsecured on the Internet
- 18: FireScope Brings New Predictability and Efficiency to IT Operations With CMDB
- 17: On-Demand CRM Market is the New SaaS Battleground
- 17: Simple Sales Tracking - Simplicity at its Core: Sales!
- 16: Enhanced Outlook Edition by Salesboom .com Drives User Adoption
- 16: Did Google Leak the Salesforce.com Google Apps Integration?
- 15: ITIL in 30 Executive Webinar - What’s New in ITIL Version 3?
- 15: Why I Love Salesforce.com Integration with Google Apps
- 14: Salesforce.com and Google Introduce Salesforce for Google Apps
- 14: NTRsupport Remote Software works in Leopard for CRM, Help Desk Support
- 12: Parature Announces Integration Partnership with Angel .com
- 11: ITIL & Service Oriented Architecture
- 11: Microsoft Navision ERP Selection for SME – Things to be Consider
- 10: eGain Named “One to Watch” for 2008 by CRM Magazine
- 09: SAP Business One CRM Implementation Notes
- 08: Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine
- 08: Sugar CRM - A New Roadmap to Commercial Open Source Technology
- 06: Powerful Online Sales Software and Full CRM for No Software Fees
March 2008 (18)
- 31: Avidian Technologies Prophet CRM Software Allows SMB to Provide Large Business Customer Service
- 31: LiveOps Now Available on Salesforce.com AppExchange
- 30: SugarCRM Announces CRM Acceleration World Tour
- 24: InfoStreet Announces Small Business CRM
- 18: Oracle Releases Oracle CRM On Demand with New Social Networking
- 18: CDC Software Announces Pivotal CRM On Demand
- 17: ReachForce Launches New Partner Network to Enhance Value of CRM Ecosystem
- 16: vtiger Upgrades Leading and Fully Open Source vtiger CRM Suite
- 12: ERP - Multiplus Casestudy - video
- 09: ERP Applications: Myths And Misconceptions
- 07: 2008 CRM Excellence Award
- 06: 10 Essential Tip Regarding ERP (Enterprise Resource Planning) You Should Know
- 05: Salesforce.com Enticement Program: Migrate with Ease
- 04: ERP Software - The Effective Sharing Of Data Across The Enterprise
- 03: How to Select and Implement an ERP System - part 2
- 02: How to Select and Implement an ERP System - part 1
- 02: LogicBright CRM Faster with More Advanced Features
- 01: CRM SAAS is catching on, worldwide
February 2008 (11)
- 28: Latest News in Enterprise On-Demand Software - Feb 28, 2008
- 19: Efficient Customer Relations Thanks to Personalized Service - Casestudy
- 15: Latest News in Enterprise On-Demand Software - Feb 15, 2008
- 14: Maximizer Software Completes CRM Family of Products with Launch of Maximizer CRM 10 Entrepreneur Edition
- 13: Oncontact Software Brings CRM Application to Mobile Devices
- 12: AlphaGraphics Implements Concursive ConcourseSuite
- 07: iEnterprises Launches Mobile Edge Express for SugarCRM On-Demand Mobile SaaS Application for BlackBerry
- 06: On-demand Solutions Enkata closes $8 million in Corporate Financing
- 06: Microsoft Dynamics CRM Live Early-Access Programs
- 05: Volcano Corporation Selects Xactly to Drive Strategic Sales Performance Management
- 05: Latest News in Enterprise On-Demand Software - Feb 5, 2008
January 2008 (33)
- 31: NetSuite Gets Mixed Reviews From Analysts
- 31: EnterpriseWizard Releases Customizable CRM
- 30: Infusion Software Launches Reseller, Certified Consultant Program
- 29: Charter Communications 14,000 Customers Loses Email
- 28: Latest News in CRM Help Desk Software - Jan 28, 2008
- 24: vtiger CRM: Enterprise-ready Open Source CRM software
- 23: SAP Business One - Local ERP for Multinationals - Brazil
- 22: Alltel Launches SalesNOW CRM BlackBerry Mobile App
- 21: BizAutomation. com Targets NetSuite in Small-Busienss CRM, ERP Market
- 18: Zoho CRM - Affordable Enterprise On-Demand CRM
- 16: CRM’s Consolidated Customer & Sales Info Allows Spherion to Improve Strategy
- 16: Etelos CRM for Google Apps
- 15: Selltis Launches Next-Generation of Hosted Customer Relationship Management (CRM) Software
- 15: Microsoft Working To Quell Partners’ SaaS Fears
- 15: Latest News in CRM Help Desk Software - Jan 15, 2008
- 14: Salesforce .com Announces ‘Tour de Force’ Platform-as-a-Service World Tour
- 14: Kodak: Siebel CRM for Uniformity & Forecasting - Sales Force Case Study
- 14: So You Want to Go Open Source?
- 13: CRM: Solutions to its Classic Flaws -III
- 12: CRM: Solutions to its Classic Flaws -II
- 11: CRM: Solutions to its Classic Flaws -I
- 11: 5 Hosted CRM or On-Demand CRM Solutions to Consider
- 10: Customer Service: Smile, Eye Contact, Use Last Name
- 10: ITIL’s IT Service Lifecycle - The Five New Silos of IT
- 09: LongJump Debuts On-Demand Database-as-a-Service
- 09: CRM Not Helping: Customer Service Getting Worse
- 09: Data Breaches Set Record in 2007, Identity Theft to Increase in 2008
- 09: SugarCRM Raises $14.5M
- 08: Microsoft’s ‘Titan’ CRM 4.0 vs. Salesforce.com
- 08: LiveTime adds Informix Dynamic Server 11 support to its ITIL Service Management
- 07: CRM Software for Business Solutions - case study video
- 03: Salesboom. com to End Phishing Attacks on CRM with Two Factor Authentication
- 02: Pricing CRM Professional Services Cost
December 2007 (28)
- 31: Six Questions About Your Customer Intelligence
- 29: Customer Intelligence - Are Your Customers Trying To Talk To You
- 28: Latest News in CRM Help Desk Software - Dec 28, 2007
- 27: Business Contact Management Software
- 26: 10 Steps to Success With On-Demand CRM
- 25: Happy Holidays - A Song of Joy
- 24: Understanding the Problem of Data Security and Encryption - Part 2
- 24: Understanding the Problem of Data Security & Encryption - Part 1
- 23: Happy Holidays, from CRM Help Desk Software . com
- 22: Sales - The Antibodies That Can Reject a CRM System - Part 2
- 22: Sales - The Antibodies That Can Reject a CRM System - Part 1
- 21: Latest News in CRM Help Desk Software - Dec 21, 2007
- 20: ITIL v3 - What You Need to Know about the New Version of ITIL Methodology
- 19: Small Business Need CRM Ease of Use - New Reseach Reveals
- 18: Problems In CRM
- 17: ITIL Can Help Companies Improve Storage Processes
- 16: Pricing CRM’s Professional Services Cost
- 15: Best Books on CRM - Must Reads
- 15: Information Security Management Risks
- 14: Latest News in CRM Help Desk Software - Dec 14, 2007
- 13: ASL ITIL for Enhanced Application Management
- 12: CRM-On-Demand: 7 Advantages for Small Business
- 10: Two Critical Success Factors in an ITIL Implementation
- 07: Latest News in CRM Help Desk Software - Dec 7, 2007
- 06: What can ITIL Foundation Certification do for you?
- 05: Sales CRM Software - The Software Is Something That Your Company Really Needs?
- 04: Successful CRM: Getting The Right Software Is Vital
- 03: What Exactly Is ITIL Lite?
November 2007 (23)
- 30: Latest News in CRM Help Desk Software - Nov 30, 2007
- 29: Hacker Swipes E-Mail Passwords From Convio Database
- 28: Building Channels: Partner Relationship Management
- 26: Management Features of Sales Force Automation
- 23: Latest News in CRM Help Desk Software - Nov 23, 2007
- 22: Free Help Desk Software - Is It Worth It?
- 21: Support Ticket Software
- 20: Customer Service Representatives - Dealing with Customer Needs
- 19: Customer Satisfaction is Good for Business
- 16: Latest News in CRM Help Desk Software - Nov 16, 2007
- 15: On-Demand Software or Software as a Service (SaaS): When Your Competition Blocks Your Web Access
- 14: Managing Risk in Information Technology - Part 2
- 13: Managing Risk in Information Technology - Part 1
- 12: Trends In Customer Support Software
- 10: Boosting Productivity with On-Demand Software: 7 Tips for Firefox Browsers
- 09: Latest News in CRM Help Desk Software - Nov 9, 2007
- 08: Salesforce.com Warns Customers Of Phishing Scheme
- 07: Free Help Desk Software - Is This An Option For You?
- 06: ITIL: Understanding and Using IT Service Management
- 03: Secret List of Free High-quality PR4 - PR6 Links without NOFOLLOW or with I-FOLLOW
- 03: Five Steps to a Successful CRM Implementation
- 02: Latest News in CRM Help Desk Software - Nov 2, 2007
- 01: Helpdesk Software - Planning New Product And Sales?
October 2007 (22)
- 31: Which ITIL Process Should I Implement First?
- 30: Ticket System - Home Biz Owner’s New Trend?
- 29: Help Desk Software - A Necessary Tool For Today’s Business Owner?
- 26: Latest News in CRM Help Desk Software - Oct 26. 2007
- 24: How to Choose Your Ticket System For Service Management
- 22: How To Increase Online Sales With Live Customer Support
- 20: Support Ticket System - How It Helps Your Company
- 18: Is Your CRM System Destined To Fail?
- 17: Latest News for CRM Help Desk Software - Oct 17, 2007
- 16: Support Ticket Software - An Owners Perspective
- 12: What Are The Issues With Any Customer Support Software?
- 10: Web Based Helpdesk Software
- 09: Customer Support Solution - The Way To Go About Your Business?
- 07: CRM On-Demand Is In Demand
- 07: Avoiding CRM Failure
- 07: CRM Secrets - Winning Strategies to Beat Your Competition
- 07: Do Small Businesses Need Customer Relationship Management (CRM)?
- 07: Improving Customer Service Relationship
- 07: Is Oracle Sapping SAP?
- 07: Customer Support Solution - Does It Make A Difference?
- 07: Ticket System - Should You Get One?
- 07: IT Helpdesk Software Revolution
September 2007 (5)
- 29: How To Boost Rate Of Income Through Customer Relationship Management (CRM) Tools
- 20: Customer Relationship Management (CRM) For A Higher Level Of Customer Service
- 18: Contact Canada for Call Centers
- 14: Customer Relationship Management - A Brief Look At What It Is
- 07: Help Desk Software - A Must Have Tool With The Current Market?
August 2007 (5)
- 30: Siebel CRM On Demand R14 extends functionality, customization & integration
- 29: What is Customer Relationship Management?
- 19: CRM Vendor Selection Approach
- 10: CRM is about YOUR customers not random consumers
- 04: Bedtime Reading for Managers Deploying a CRM
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Complete List of CRM Vendors & Help Desk Vendors
Latest Headlines
- Survey Shows CEOs Are Making Collaboration a Top Priority
- Survey Claims Open Source is Business Security Risk
- Entellium Reinvents the CRM Experience for Small Business with New Rave Solutions
- New Salesforce.com Certification for Salesforce CRM Admins
- XTuple Releases Hybrid Open-Source ERP
- Salesforce.com Apps Now Available for the iPhone
- Microsoft SaaS Pricing for Exchange, SharePoint Revealed
