Articles
This archive lists every blog article on the site, sorted by month and day.
January 2012 (9)
- 30: SugarCRM Brings CRM Thought Leaders Together at SugarCon 2012
- 23: eXtremeCRM 2012 Berlin
- 23: ERP Vendor Shootout
- 19: Heroku Receives InfoWorld’s Technology of the Year Award
- 19: Cloud Portability: OASIS Forms Technical Committee for Open Standards
- 17: Gartner Announces Customer 360 Summit 2012
- 05: Veeva Announces Seamless Integration With Concur
- 05: Real-time Search Set to Revolutionize Contact Center Customer Service
- 05: TeamSupport.com Boosts Business Intelligence with Zoho Reports
December 2011 (8)
- 15: Zendesk Integrates Facebook into Help Desk Software
- 14: SpringCM Integration with Salesforce Chatter for Content Platform to Social Enterprise
- 14: Live Salesforce Training to Provide Free Training to Unemployed
- 12: iDashboards Launches Enterprise Edition Version 7.5
- 05: UP 2011 Cloud Conference Live!
- 05: Service Desks Tools Obstacles and Opportunities: SDI Research
- 05: FinancialForce Launches Timecard App for the iPhone on Salesforce’s AppExchange Mobile
- 05: Migrating from RightNow Customer Experience Suite to Zendesk
November 2011 (5)
- 30: Salesforce.com Unveils New Radian6 Social Marketing Cloud
- 30: Concurforce Now Available for Salesforce CRM Customers on the AppExchange
- 29: Nucleus Research: CRM Returns $5.60 for Every Dollar Invested
- 28: BMC Remedyforce Exceeds 100 Customers in 300 Days
- 28: Salesforce.com Announces Cloudforce New York, the Largest Social Enterprise Event on the East Coast
October 2011 (15)
- 21: LeadMaster and Jamcracker to Offer CRM Cloud Lead Management
- 18: Top 10 Strategic Technologies 2012
- 17: Social Organization as Business Model
- 14: Zuora Implements Zendesk Cloud-Based Help Desk
- 14: Vertical Solutions, Inc. Positioned in 2011 “Magic Quadrant for Field Service Management”
- 13: TargetX Launches Social CRM for College Admissions & Recruitment Manager
- 13: Brandwatch, Radian 6’s European Rival, Opens in NYC
- 06: Media Tablet: 75% of US Ultra-Mobile Device Sales
- 06: Oracle to Launch Platform as a Service (Paas) for Fusion Apps, Others
- 06: Remembering Steve Jobs
- 06: Defining your Service Cloud or Call Center
- 05: Oracle Cancels Salesforce.com Keynote at OpenWorld 2011. So What?
- 04: Savvis Launches Database-as-a-Service Platform
- 04: Scala now available on the Heroku Platform
- 03: Increasing SaaS Investment (Study Result)
September 2011 (20)
- 27: X2Engine’s X2Contacts now in Open Source Beta Release
- 22: Oracle Acquires GoAhead
- 22: How to Deal with SPAM Problems
- 21: ArcMail for Salesforce Chatter: Archiving the Private Social Network Data
- 21: Cloud Computing in Plain English, a New Guide
- 20: Radian6 & Competitors- People are Waking Up
- 20: Oracle Introduces Oracle Communications Digital Store
- 20: Service Desk Managers Are Overloaded
- 20: SohoOS’ Cloud Micro Business Management
- 19: Chatter Productivity Tips – Voice for Chatter
- 16: #f8 FACEBOOK CONFERENCE, San Francisco, Sept 22
- 16: SaaS Revenue Up 21% in 2011; $21b in 2015(charts)
- 16: Google Gmail Match to Microsoft
- 14: Bluewolf Announces Salesforce.com Product Picker
- 14: InformationWeek 500 : Most Innovative Users of Business Technology (23rd Annual)
- 12: Dreamforce 2011 Recap
- 12: Microsoft Dynamics AX 2012 Launches Worldwide
- 12: New Training Overcomes the Misinformation and Failures of Speech Analytics
- 09: Salesforce for Intuit QuickBooks Improves Customer Relationship Management for Small Businesses
- 01: Marriage Proposal (photos) : New First at #DF11
August 2011 (12)
- 31: What’s New at Dreamforce 2011 ~ #DF11
- 31: Salesforce.com Unveils the Social Enterprise at Dreamforce 2011 #DF11
- 30: Dell Announces Infrastructure-as-a-Service IaaS with VMware vCloud Datacenter Service
- 29: Guerrilla Marketing at #DF11: Microsoft Launches CLOUD CRM FOR LESS Offer
- 29: CloudSigma and Standing Cloud Deliver Easy-to-Use Cloud Applications
- 29: TeamSupport.com Integration with Salesforce
- 26: Heroku Supports Java on Cloud Application Platform
- 25: VMworld 2011 or Dreamforce 11
- 25: New Leadership at FrontRange Solutions Help Desk Software
- 25: Apple: Steve Jobs Resigns
- 03: New Enterprise-Grade Security and Customization Capabilities for Leading Cloud-Based Help Desk
- 02: NetworkedHelpDesk.org Welcomes TeamSupport.com
July 2011 (21)
- 28: Oracle Acquires InQuira
- 26: Web Help Desk Announces Support for Mac OS X 10.7 Lion
- 26: United Planet Helps Businesses to Benefit from the ‘Bring your own Device’ Initiative
- 25: ITIL V3 Introduction with ITSMSolutions.com
- 22: Top 7 Reasons for Calling the HelpDesk
- 20: ITIL Online Foundation Training [VIDEO]
- 19: 2011 CRM Buyers Guide from CRMsearch.com
- 19: Salesforce Alternatives
- 19: ITIL Foundation V3 Exam Questions and Answers [VIDEO]
- 18: Microsoft Excel and ERP: I’m not Dead Yet!
- 18: Adobe Acquires EchoSign
- 15: What do you Hate about Dreamforce? Oracle OpenWorld?
- 15: ITIL Version 3 Certification Exam Tips [VIDEO]
- 14: The Importance of an ITIL Helpdesk and ITIL Change Management [VIDEO]
- 13: ITIL Foundation v3 Online Training [VIDEO]
- 13: Oracle Announces Oracle CRM On Demand Release 19
- 13: Maximizer Software’s Cloud CRM Solution Available on the Microsoft Windows Azure Marketplace
- 12: TeamSupport.com Integrates with Facebook
- 07: LiveTime launches first Cloud ITSM solution based on HTML5
- 07: Oracle Unveils Oracle Virtual Desktop Client App for iPad
- 07: Sage Adds Online Payment Processing Connected Service to ERP
June 2011 (15)
- 30: Netkiller Cloud Desk Helping Google Apps Users
- 29: FinancialForce.com Delivers Online Advertising Application for Publishers
- 29: Mansa Systems Launches CloudFone, Salesforce Telephony with Twilio Integration
- 22: The Olympic Rings is Similar to your CRM, ERP and Helpdesk Software
- 20: Adobe Launches New Digital Enterprise Platform for Customer Experience Management
- 20: Cloud Computing Events, Next 10 Days
- 16: The Open Cloud (not Open Source) Market for ERP, Business Apps
- 15: Skype + Microsoft Dynamics CRM = Success, if done Correctly
- 15: Sage Launches ERP Gap Analysis Checklist For New Financial Year
- 15: Five9 Virtual Call Center Software Receives 2011 CRM Excellence Award
- 13: Organizational Prerequisites for Cloud-based Collaboration
- 09: Data.com – It’s all about Branding
- 08: Scality Introduces RING Organic Storage: A quantum leap in unstructured data storage
- 01: Salesforce.com’s Growth
- 01: iCloud, Apple’s Cloud Services Announced
May 2011 (11)
- 25: Sage Enhances Mid-Market Portfolio with Launch of Sage 200 v2011
- 23: Salesforce.com Accelerates Cloud 2 Globally with Strategic Investments in Japan
- 18: VMware Horizon App Manager: Web App Management Service for Google Apps, Salesforce, others
- 18: DemandResults’ SEO for Salesforce [VIDEO]
- 18: Pure360 Launch CRM Integration With MS Dynamics and Salesforce
- 18: Adactus & wagamama – Web Ordering System to Work on Smartphones
- 16: InsideView Announces Sales Intelligence SuiteApp for NetSuite’s Cloud Computing Platform
- 11: Salesforce.com Introduces Jigsaw 2
- 09: RedHorse CRM Workflow Leads Microsoft Dynamics CRM for Small Business
- 04: Salesforce.com Positioned as a Leader in the Magic Quadrant for CRM Customer Service Contact Centers
- 03: Email vs. Social Media: When will it Mature?
April 2011 (12)
- 23: Now Zoho’s Chatting Too
- 21: Datacentres2011, May 5-6, 2011, Nice, France
- 20: The Need for “Always On” BlackBerry Services Causing Headaches for IT
- 20: NetSuite Nation Gathers at SuiteWorld, May 8-12, 2011
- 20: Maximizer Software Releases Maximizer CRM Live, Cloud-Based Solution
- 20: CloudSigma Fastest Cloud in Europe
- 15: BranchIt for Chatter: Relationships More Important than Social Media
- 14: Cloud Slam’11 Cloud Computing Conference
- 13: Thin Clients and Virtualization Help to Protect the Climate and Save Electricity
- 13: Over 200 million People Set to Travel on WiFi-enabled flights in 2011
- 05: SugarCRM Acquires iExtensions – Lotus Notes tools
- 01: Software Hybridization: Google Apps CRM? Oracle OnDemand CRM with Chatter?
March 2011 (19)
- 31: SugarCRM Selected by AlwaysOn as OnDemand Company of the Year
- 30: Amazon Cloud Drive, 5Gb free, Tip to Save $20 for 20Gb
- 30: Salesforce.com Acquires Radian6
- 29: Salesforce.com Marc Benioff to Deliver Keynote at Cloudforce Paris April 5 2011 [Conference]
- 29: Salesforcestatus.com Offers Free Email Alerts to Salesforce Administrators
- 28: 2011, Year of PaaS
- 21: Seven Questions for Salesforce.com’s Parker Harris
- 21: Appirio Acquires Salesforce.com Consultancy Infowelders
- 14: Cloud Security & Identity Training, July 18-21, 2011 [Conference]
- 14: Ping Identity Single Sign-On and Cloud Communities [Webinar]
- 13: Cloud Computing Top CIO Priority 2011
- 11: Oracle MySQL on Windows Benefits [WEBINAR]
- 11: F5 Survey Shows Cloud Email Is Catching On
- 11: Why Move To Hosted Authentication?
- 03: Salesforce.com Unveils Service Cloud 3, the Next Generation of Social Contact Centers
- 03: Radian6 Announces Plans for Radian6 for Salesforce on Salesforce.com’s AppExchange
- 01: Young Employees Social Approach to Email puts UK Business at Risk
- 01: Openbravo Introduces Agile ERP with Openbravo 3
- 01: Migrating Data From Oracle to Salesforce
February 2011 (8)
- 25: Cloud Computing Significant in BPM
- 25: Google Docs Alternatives: Google Cloud Connect for Microsoft Office
- 24: Forecast CRM Largest Growth within Application Software Market
- 24: What Percentage of Customers Choose the Cloud?
- 17: Microsoft Dynamics CRM 2011 Released
- 07: Salesforce.com Superbowl Ad Out of Box
- 06: Salesforce.com SuperBowl 2011 Ad Video
- 02: Did Salesforce and Marc Benioff Copy Yammer?
January 2011 (26)
- 31: Chatter.com Live
- 31: The Convergence of Social Media and SEO [Webinar]
- 30: Intelestream Launches intelecrm 3.5
- 28: Okta: One Stop Shopping with Single Sign On?
- 25: Ge.tt Enables Browser-Based Real-Time Publishing and File Sharing
- 25: IBM Offers Virtual Desktop or Desktop as a Service
- 24: Why can’t Enterprise Software Be Like Facebook?
- 24: Gartner Customer 360 Summit 2011
- 21: Salesforce Chatter – 5 Great Concepts, One Missing Link
- 20: OpenERP Launches V6.0 of its OpenSource ERP Business Applications Suite
- 20: Concur: Acquires TripIt, and JV with SunBridge, Salesforce.com
- 19: Comparing Costs: Microsoft CRM Dynamics, Salesforce .com and Oracle
- 19: Commence Offers 90 day Try Before You Buy CRM Program
- 17: Steve Ballmer & Microsoft Dynamics CRM 2011, January 20
- 14: World IPv6 Day, June 8, 2011
- 14: Salesforce.com Free Cloud Computing Resource for SMEs [WHITEPAPER]
- 12: P2P versus B2B, B2C Marketing: Why People-to-People is Important
- 12: Cloud Expo Europe February 2-3, 2011, London [CONFERENCE]
- 12: Hubcase Pioneers B2B Support Escalations with Cloud Offering
- 10: DaaS, Desktop Virtualization as a Service – The Next Killer App?
- 10: Veeva Systems Launches First Integrated Pharma CRM and CLM Solution Designed for the Apple iPad
- 10: DimDim Alternatives for Free WebConferencing and Desktop Sharing
- 07: Free White Paper on Moving Infrastructure to Cloud, Safe and Sound
- 06: 2012 will be the Year IPv4 Addresses will Run Out
- 04: The Current & Future State of Cloud, SaaS, and Infrastructure as a Service [WEBCAST]
- 03: The Next Wave – CRM and Social Media Integration
December 2010 (17)
- 28: SaaS Revenue to Top $9 Billion in 2010
- 28: Best ITIL Books for the ITSM Professional in 2011
- 21: Comparing SugarCRM vs. Salesforce.com [Whitepaper]
- 20: Oracle Targets Competition with Q2 Results
- 20: Veeva CRM and Mederi Integration Provides New Insights for the Pharma Industry
- 20: JNBridge Predicts Interoperability Will Become Lynchpin for Cloud Technology Success in 2011 and Beyond
- 20: Dreamforce 2010 message: Wake Up, the Cloud Suite is Here
- 17: Ping Identity Launches New Consumer Cloud Identity Tools for Facebook, Google, Yahoo! and AOL
- 17: Intrexx Enables Companies to Integrate Microsoft Exchange Data in Modern Enterprise Portals
- 17: ILX Launches Accredited ITIL – Live course – Instructor Led Training Delivered over the Internet
- 09: Salesforce.com Selects BranchIt for Chatter as Winner of AppQuest Competition
- 08: Salesforce.com and BMC Software Transform IT Management With Launch of RemedyForce
- 08: Salesforce.com Introduces Force.com 2, the Cloud 2 Platform, with Five New Services for Building Cloud 2 Apps
- 08: Guerrilla Marketing at Dreamforce 2010
- 07: Dreamforce 2010: We are not Alone in the Cloud
- 07: Database.com – the World’s First Enterprise Database Built for the Cloud
- 06: TreeHouse Interactive Launches First Complete and Independent Partner Relationship Management (PRM) Application on Salesforce AppExchange
November 2010 (18)
- 23: SugarCRM vs. Salesforce: Surprises for DreamForce 2010?
- 17: Five9 Announces Cloud Computing Platform for Call Centers Version 2
- 17: SugarCRM Joins Open Invention Network as Licensee
- 12: SaaS ERP: Trends and Observations 2010
- 10: Zoho Announces Zoho Support
- 09: The Next Y2K Project: The End of IPv4
- 09: Gartner Identifies Seven Major Projects CIOs Should Consider During the Next Three Years
- 08: Electronic Signatures: Close Deals Faster in the Cloud [Webinar]
- 08: opentaps ERP and CRM in the Cloud Bring Together Best of Open Source and Cloud Computing
- 08: 5 Trends in Mobile Computing for 2011
- 06: Intelestream Whitepaper Helps Small Businesses Understand Social CRM
- 05: Fox IT Accelerates the Delivery of Business Benefits from ITSM through its “Points of Service” Framework
- 04: IT Today: The Fast and the Furious
- 04: Fujitsu and Microsoft Announce Partnership to Provide Cloud Application Services to UK Market
- 04: Improving Sales Productivity Through Cross-Cloud Solutions [Webinar]
- 03: Google Buzz Class Action Settlement
- 02: Enterprise 2.0 Conference Santa Clara, November 8-11
- 02: Dell to Acquire Boomi; Adds Integration Cloud Solution to SaaS Capabilities
October 2010 (21)
- 24: SugarCRM: CRM in the Age of Social, October 28 [Webinar]
- 22: Cloud Computing Expo 2010 West
- 21: Oracle Financial Services Releases “European Confidence Report” Research
- 19: SpringOne 2GX – October 19 – 22, 2010, Chicago, IL
- 19: The Global Mandate for Secure Cloud Identities [Webinar]
- 19: Mobile Cloud Computing Forum, Dec 1, 2010 – London
- 19: Storage as a Service: Hot Trends Fighting for Your 5 bucks
- 19: Aplicor Launches Aplicor Cloud Suite 7.0 at Gartner Symposium/ITxpo 2010
- 18: Growing concerns around Cyber security sparks massive interest from Defense Industry at Management World Americas
- 18: Complete Disaster Recovery Protection Across Physical, Virtual and Cloud Environments
- 18: 4 Steps for an Efficient and Cloud-Ready Network
- 12: LiveTime and Novell partner for Novell Service Desk
- 12: LANDesk Software Announces Management Automation Platform
- 12: 7 Great Apps from the Google Apps Marketplace
- 11: NetSuite SuiteCloud 2010 Brings Cloud Visionaries to Sydney
- 07: Avidian Technologies Adds BlackBerry Support for Prophet Mobile
- 06: Symantec Hosted Services Announces Global Availability of Symantec Hosted Endpoint Protection for SMBs
- 06: International Food Safety and Quality Looks at JustFoodERP
- 01: Upcoming Event: CRM for Sales Managers – October 21, 2010
- 01: Death of Gmail’s Conversation or Threaded Mode
- 01: Don’t Make a CRM Buying Mistake [Whitepaper]
September 2010 (24)
- 30: SugarCRM’s CRM Acceleration Tour – London October 5, 2010
- 30: Customer Experience Management: Tealeaf Wins “Best Technology Provider”
- 29: Commence CRM Now Supports Apple Mac Environment
- 29: Watch out Apple iPad, the BlackBerry PlayBook Tablet is Coming!
- 28: Leading SAP Partner Chooses Perst Database and Silverlight for Cloud-Based Mobile Access to SAP Business One Applications
- 28: Is Chatter 2 only an Internal Collaboration Tool?
- 27: IT Managers’ Migration Fears are Slowing Adoption of Exchange 2010
- 27: Viewing or Reading Panes with Emails in the Cloud
- 24: Chatter 2, Facebook, Social Networking and Content Collaboration
- 23: Call Center Support Jobs: Today’s Challenges
- 23: BrightTALK Hosts Free Enterprise Storage Summit – 29th September
- 23: OracleWorld Open conference with Larry Ellison and Salesforce.com Marc Benioff
- 20: Oracle Raises the Curtain on Oracle OpenWorld 2010
- 20: How the World of Work Will Change
- 19: CloudMagic for Instant Gmail Search
- 19: 15 Microsoft Dynamics CRM Industry Solutions by Sector
- 19: NetSuite to Add 150 Employees
- 17: Top 10 Forces to Impact Outsourcing & IT Services Industry
- 16: Oracle CRM On Demand Partner Pavilion to be Showcased at Oracle OpenWorld 2010
- 16: Channel Partners Continue Migration to NetSuite Cloud ERP Offerings
- 16: CRM and PRM: RelayWare Releases Integration Connector with Salesforce.com
- 16: 95% of Organizations Grow Use of Software As A Service (press release)
- 13: Research shows Oracle Investments Surviving Despite Economic Uncertainty
- 13: Now is the Time to Take the Cloud Seriously
August 2010 (4)
- 10: myGPcloud Launches On-Demand, Cloud-Based ERP Solution
- 10: LiveTime launches ITIL Service Management Cloud with Geolocation
- 05: IT Execs Agree Social Media Improves Customer Relations
- 05: vtiger CRM On Demand: True Open Source CRM in the Cloud
July 2010 (14)
- 16: SugarCRM Leaders to Present at OSCON Open Source Convention 2010
- 14: GFI Software Enhances its Security Product Offering with the Acquisition of Sunbelt Software
- 14: LiveTime achieves 11 Process ITIL v3 Certification for Cloud based ITSM Service Desk
- 14: Microsoft Dynamics CRM 2011 Beta Coming in September
- 14: Sugar 6: CRM Made Simple
- 11: ERP.com Releases the ERP Software Selection Checklist Tool to Expedite the ERP Software Selection
- 09: Home Shopping Giant Set To Cut Bad Debt By Up To 33% With KXEN Analytics
- 09: Cordys to host leading BPM and Cloud Computing User Conference
- 09: Confirmit Adds SMS Surveys for Wider Engagement and Instant Feedback
- 06: Service Catalog Still Top of ITSM Agenda
- 06: System Integrator MTI Closes First European Deal for the VMware, Cisco & EMC Cloud Coalition
- 02: HP and Avaya Collaborate to Advance Unified Communications Solutions for the Enterprise
- 02: Symantec Tool Challenges Small Businesses to Assess their Exposure to Information Risk
- 02: Wyse Introduces New Mobile App for Android; Securely Fusing Cloud Computing, Desktop Virtualization and Mobile Internet for the Enterprise
June 2010 (3)
- 04: DBSync Simplifies Microsoft Dynamics GP and Salesforce.com Integration
- 03: Enterprise Adoption Of Private Cloud To Boost Data Centre Outsourcing Over Next Five Years…
- 03: New HubSpot API Opens Up CRM Options and Marketing Transformation Possibilities
May 2010 (5)
- 25: The University of Scranton Announces New Online Certificate in Enterprise Resource Planning
- 18: Microsoft Introduces Microsoft Dynamics ERP Two-Tier Connector for SAP Business Scenarios
- 18: Attenda delivers Cloud SaaS platform for Traffic Solutions’ ITSAM solution
- 16: Almost 50 Per Cent Of Organizations Don’t Understand The Importance Of A Defined SLA Process
- 12: Government Bodies in Safe Hands with assyst from Axios Systems
April 2010 (13)
- 29: Business by Design – SAP to release Software as a Service for Small Businesses in July
- 29: Mimecast Launches First Always-On Continuity Service for BlackBerry Smartphone Users
- 29: Sunrise launches Iguana self-service
- 21: Microsoft Dynamics GP 2010 Debuts
- 20: Cybercrime’s Financial and Geographic Growth Shows No Slowdown during the Global Economic Crisis
- 19: C.B. Learning Launches Subscription Access to Online Microsoft Training Courses
- 16: vmforce. com – VMware, Salesforce announcement on April 27
- 14: SugarCRM Announces New User Interface, Enhanced Features with Beta Release of Sugar 6
- 14: DocuSign Launches New App on Salesforce.com’s ChatterExchange, Accelerating the Market Shift to Cloud 2
- 09: FinancialForce.com Launches FinancialForce With Chatter on Salesforce.com’s ChatterExchange
- 09: SalesLogix – not just a Sales Tool
- 07: Ecenta and Sky Technologies release SAP CRM from the desktop PC
- 07: InfraDesk ITIL SaaS Service Desk Recognized by Forrester for IT Service Management
March 2010 (14)
- 24: Boomi and RightNow Deliver Seamless Customer Experiences With Advanced Enterprise Cloud Integration
- 24: xTuple Adds Cloud Computing to ERP Software
- 22: Mimecast Appoints Justin Pirie as Director of Communities and Content
- 17: “Test-Drive” more than 30 of Sprint’s Wireless Phones with DeviceAnywhere’s DemoAnywhere Solution
- 17: App-DNA offers free Windows 7 Application Migration Checklist
- 17: Trend Micro Introduces Hosted Email Security 2.0
- 12: InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment
- 12: SugarCRM announces new Open+ Partner Program
- 09: LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud
- 09: EuroCloud Brings Together UK’s Top SaaS and Cloud Vendors to Share Industry Best Practice
- 09: SugarCRM Announces Keynotes, Sponsors and Agenda for SugarCon 2010
- 09: Idea2, a Cloud-Based CRM Solution for Growing Businesses
- 03: MultiFactor Announces Availability of the Best Cloud Identity Provider in the World: YOU
- 01: Winners of European IT Excellence Awards announced
February 2010 (15)
- 26: LANDesk Certified on 14 ITIL V3 processes for IT Service Management
- 23: Sunrise Software hosts Owen Powell’s IT Insider blog
- 18: Smarsh Customer Relationship Management Solution Offers Speed And Simplicity To Investment Advisors
- 11: Swissport Chooses Commercial Open Source Pentaho for Business Intelligence
- 11: Cloud Computing Forces Radical Rethink for Developers
- 10: LiveTime 6.1 to support industry standard SAML and SAML 2 Single Sign-On (SSO) user authentication
- 09: Websense Unveils TRITON™ Architecture Unifying Web, Data and Email Security
- 09: TeamSupport.com Adds Live Chat to their Customer Support Toolkit
- 08: SURVEY: Call Centers Risk Losing Customers as Complaints Go Unrecognized
- 08: V-Soft Launches VPRMS, V-Soft Product Recall Management Software
- 08: Australian CRM software youGROW to take on the Internationals
- 05: Websense Security Labs Reports ‘User Trust’ Targeted Attacks; More Than 1 in 10 ‘Top Search’ Results Categorized as Malware
- 02: LANDesk Extends Market Leadership in IT Asset Management
- 02: Major 3-Day London Cloud Conference Attracts Wide International Audience
- 02: Logicalis Deploys UK’s First Cisco UCS at Winterflood Securities
January 2010 (19)
- 29: Customer Service Must be Less than 2 minutes?
- 28: Vertical Solutions, Inc. Announces VContactCenter, a Multi-Channel, Cloud-Based CRM Contact Center Management Solution Designed for Customer Service
- 28: Data Privacy Day: New Report Reveals Companies Struggle to Manage Electronic Records
- 28: Rocela responds to Oracle’s acquisition of Sun Microsystems
- 28: PEER 1 Hosting’s Newest and Largest Data Centre is Open for Business in Canada
- 27: SugarCRM Announces SugarCon 2010, April 12-14
- 27: Open Source ERP Software Leader xTuple Launches iTuple for iPhone
- 27: Logicalis Announces Cooperative Enterprise Cloud Service
- 26: Cloud Computing 2012: 20% of Business No Longer Owns IT Assets
- 25: McObject’s Perst, Silverlight Gains Embedded Database and Secure Local Storage
- 25: What is Saas, Paas, Iaas, …. ? Understanding Cloud Computing Lingo
- 22: Cloud Computing Vendors to Watch in 2010
- 19: Sage Unveils Cloud-Based Sage CRM Solutions
- 19: Axios Systems Is First Official Sponsor For The itSMF UK
- 19: IBM Lotus Notes Applications Now on the Apple iPhone Through iEnterprises’ Mobile Edge Wireless Solution
- 12: TeamSupport.com Introduces "Water Cooler," Social Networking for Support Teams
- 12: DocuSign ‘Designed for Mobile’ Functionality Extended to Handhelds Running Google Android and Microsoft Mobile Operating Systems
- 06: Talisma CRM for Higher Education Launches in the UK
- 06: SaaS and Cloud Computing Driving Data Centre Use
December 2009 (11)
- 17: 15 Million Now Using Open-Xchange Open Source Collaboration
- 17: Service Desk Becomes Focus of IT Service Management Initiatives
- 16: PROS Pricing Power Unleashed on Salesforce.com AppExchange
- 15: Maximizer Completes Going-Private Transaction
- 10: KnowledgeTree, SugarCRM And iNet Process Announce Integration
- 08: TM Forum Rallies Industry Giants to Create Ecosystem to Accelerate Cloud Services Adoption
- 03: SugarCRM Announces General Availability of Sugar 5.5
- 03: ManageEngine Integrates Twitter With Customer Help Desk Software
- 03: Interxion Announces Gold Sponsorship of Datacenter Transformation Summit Silicon Valley 2009
- 03: Confirmit Software-as-a-Service Platform Sees Record Volume
- 02: Telecom Italia Sparkle Extends Relationship with Interxion
November 2009 (18)
- 20: Colin Powell at Dreamforce 2009 [VIDEO] #DF09
- 19: Dreamforce 2009 Keynote Day 2 Notes from Underground [VIDEO] #DF09
- 19: Dreamforce 2009 Google Wave Invite Form #DF09
- 19: 50% of Large Organizations are Struggling with Business & IT Alignment
- 19: TeamSupport Now Available on the Salesforce.com AppExchange
- 19: Dreamforce 2009 Opening Keynote – Notes from Underground #DF09
- 19: Dreamforce 2009 Keynote 1 [VIDEO] #DF09
- 18: Salesforce.com Unveils Salesforce Chatter – Enterprise Collaboration Meets the Real-Time Social Computing #DF09
- 17: Dreamforce 2009 Day 1, Notes from Underground #DF09
- 17: SugarCRM Announces CRM Applications on Windows Azure
- 17: ITSM Service Desk Survey Conducted by InteQ Reveals Ease of Adoption as Most Important Factor When Choosing a Solution Provider
- 12: Cost Reduction Programs Undermined by Lack of Service Catalogs Warns Axios Systems
- 10: Cisco Enters Hosted Email Space with PostPath and WebEx
- 10: Google, Microsoft, and Yahoo! Jumps on Free Wi-Fi Bandwagon
- 10: TeamSupport.com Announces Fall 2009 Release
- 09: LiveTime Releases New SaaS based ITIL 3 Service Management and Help Desk
- 04: NetSuite OneWorld Named Enterprise Accounting Software of the Year by UK-Based Customers
- 04: Elementool Inc. Partners with Zoho to Release Elementool Docs
October 2009 (40)
- 29: Social CRM – The Best Unified Instant Messengers
- 28: Fujitsu Launches New Desktop Managed Services
- 27: Enterprise Search Goes Mobile
- 27: How to Get FREE Internet Wi-fi Access in Rome, Italy
- 21: Veeva CRM Upgrades Enhances Mobility, Analytics, and Formulary Management
- 21: Synchronizing Gmail, Yahoo or Hotmail with Outlook
- 21: Intelestream Releases Free 30 Day Trial of the on Demand CRM Application intelecrm
- 20: Open-Xchange and SugarCRM Partner to Combine Open Source Collaboration/CRM Efforts
- 19: Gmail Viewer Now Includes Integration to Google Apps, YouTube
- 19: What is CRM? Screw Technology. It’s Culture, Rules & Metrics
- 16: Commence Customers Welcome New Hosting Service
- 16: VOIP CRM Adds Google Voice
- 15: assyst Service Catalog And Designer Launched By Axios Systems
- 15: IT Security – Ten Growth Areas For 2010
- 15: How to Send a Fax Online while Traveling – A True SaaS Solution
- 14: Web Help Desk Joins Enterprise Desktop Alliance In Leadership Role
- 14: VentureVoip = Asterisk and Open Source CRM Under Development
- 14: UK Cloud Computing World Forum – October 22, 2009
- 14: Iron Mountain Enhances Portfolio with Hosted Email Management and Archiving Solution
- 13: LinkedIn Profile Organizer – The Next CRM?
- 13: Manticore Technology Announces Integration with Oracle CRM On Demand
- 12: Commence Corporation to Offer Cloud Computing Option
- 12: Avaya Introduces Virtualized Unified Communications Solution
- 12: Today’s Cloud is very Cloudy, Thanks to Ethernet
- 07: On-Line Banking Theft, It’s Worse Than You Think
- 07: LiveTime Offers Free Migration from SQL Server or Oracle to MySQL
- 07: The Dangers of a Single, Multiple IM Client
- 07: ManageMyComplaints.com Launches New Cloud Based Customer Complaint and Feedback Management Service
- 07: StayinFront Launches CRM For Pharmaceutics And Biotech
- 06: More Businesses should be using Social Media to Connect with their Customers
- 06: Voice CRM Launches at www.VoiceCRM.com
- 06: DataSync and SugarCRM Form Strategic Partnership to Deliver Integrated Small Business Suite
- 05: Five9 Announces New Release of On-Demand Call Center Software Integrated with Leading On-Demand CRM Solutions
- 05: Likewise Authentication Software Supports Mac OS X Snow Leopard
- 05: Salesforce.com and Google Wave [VIDEO]
- 04: LotusLive iNotes vs. Google Apps
- 04: Google Wave and CRM, the Next Killer App?
- 02: Ebix Acquires E-Z Data and Adds On-Demand CRM For Financial Services To EbixExchange
- 02: StayinFront Adds On-Demand CRM Option for Life Sciences
- 01: nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService Suites
September 2009 (25)
- 29: InteQ Makes Switching to InfraDesk Simple and Easy for IT Organizations While Demonstrating the Lowest Total Cost of Ownership in the Industry
- 29: 2 Key Points in Choosing a CRM System [VIDEO]
- 24: The Redundant Help-Desk Techie thanks to AT&T Tech Support 360 and Intel VPro
- 24: Axios Reveals Over Half Of IT Departments Fail To Deliver Value
- 24: Integrated Clinical Systems Adopts TeamSupport.com Workflow
- 24: BrightTALK Hosts Free Cloud Security Summit
- 23: Yet Another Good Reason to use PGP – Bank Sends Email to Wrong Gmail User
- 22: NewVoiceMedia unveils No-Software Call Centre Solution at Call Centre Expo 2009
- 21: Avidian Technologies Announces Prophet OnDemand Premium Edition
- 21: Cloud Computing for Developers – Hosted by IBM and Amazon Web Services Oct 1, 2009
- 21: Google Apps Published Files Visible on Search Engines
- 21: OpenID and OAuth in the News
- 17: VIDEO One Click Architecture with Oracle’s CRM On Demand
- 17: VIDEO Introducing Service Cloud 2 with Salesforce.com
- 16: Salesforce.com Introduces New Contact Manager Edition
- 16: Help Desk Software Announces Integration With Microsoft SCCM and SMS
- 14: Novell Delivers Single Sign-On with SecureLogin 7
- 14: Sage Announces CRM Cloud Computing Initiatives
- 14: Top Ten Tips to Adopting A Healthy Approach to Risk
- 14: Independent Research Firm Cites Fujitsu as a Strong Performer in its SAP Implementation Providers Report
- 14: InetSoft Enhances Style Intelligence for Salesforce
- 04: LiveTime Service Manager earns ITIL 3 certification for 9 processes with PinkVERIFY
- 01: InfraDesk Wins Network Products Guides Reader Trust Award for Best in SaaS
- 01: TeamSupport.com Scales Beanstalk
- 01: Zoho Works with VMware to Deliver Private Cloud Software-as-a-Service Solutions for Enterprise Customers
August 2009 (11)
- 27: Zoho Welcomes Google Apps Users to Try Zoho Business Apps
- 25: Text4ROI Delivers a Business Card That’s Fit for the Digital Age
- 25: New CRYPTOCard ICE ensures security for rapid remote network access
- 19: Nirvaha announces Satya Nadella, SVP at Microsoft, Joins Advisory Board
- 19: TeamSupport.com Integration Elevates Highrise CRM
- 13: InteQ Announces Latest Upgrade to InfraDesk ITIL SaaS Service Desk Solution
- 10: Avocent Unveils Major Upgrade to Effectively Manage the Service Desk
- 09: Practice Fusion Announces Investment from Salesforce.com and Cloud Computing Initiative
- 09: SugarCRM Announces New CRM Acceleration Road Show Dates
- 07: Three More Wins Adds To Axios’ Abu Dhabi Presence
- 05: SugarCRM Releases Sugar Community Edition on the Microsoft Web Platform
July 2009 (9)
- 27: Gartner Announces Customer Relationship Management Summit 2009
- 23: Zoho Invites Salesforce.com Users to Zwitch
- 23: Zoho CRM Integrates Zoho Mail
- 23: Ping Identity Showcases Universal SaaS Login at Burton Catalyst
- 21: SugarCRM CEO Larry Augustin at Open Source Convention 2009
- 21: Sipgate Launches Innovative Business Phone Service
- 16: Elementool Updates Help Desk Tool to Offer Increase Efficiency and Customization
- 07: InfraDesk Wins Stevie Award for Best New Software-as-a-Service Solution
- 07: Zoho Releases Zoho Projects 2.0
June 2009 (8)
- 26: Auxilium Pharmaceuticals Selects Cegedim Dendrite SaaS CRM Solution
- 16: IrontouchMS expands LiveTime Software’s European network of ITIL service providers.
- 16: TeamSupport .com named Startup of the Day by Microsoft
- 12: Syntellect Announces PhoneLink for Siebel CRM
- 12: SugarCRM Expands Footprint in Europe; Announces Latest Customer Wins
- 11: NetSuite Announces New Financial Planning Module Enabling Business Performance Management
- 08: Synygy Announces Full Integration with Salesforce CRM
- 04: Numara Software Releases Numara Track-It! 9
May 2009 (11)
- 28: SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools
- 28: Zoho Success Leads to ZOHO Corp.
- 21: Customer Connect Associates Puts Microsoft CRM and Salesforce.com Side by Side
- 21: Zoho Receives a 2009 “Webware 100″ Award for Productivity
- 21: SugarCRM Professional Receives 2009 SIIA CODiE Award for Best Open Source Solution
- 20: InfraDesk Nominated for Best New Product in the People’s Choice Stevie Awards SaaS Category
- 19: Business Process Re-Engineering? Try Business Process Discovery
- 11: Veeva Systems Hosts Largest Pharma SaaS CRM Gathering
- 06: SugarCRM Announces GetSocial Twitter Module as SugarForge.org Project-of-the-Month
- 05: Webtrends and Teradata Team Up to Provide the Complete Customer View
- 04: Sales Simplicity Brings Sales & Marketing Tools to an Industry Eager for a Customizable Sales and CRM Solution
April 2009 (17)
- 30: Shoeboxed and Jigsaw Scan Business Cards and Put them Online
- 30: SugarCRM Introduces Sugar Express on the Sugar Open Cloud
- 29: Zoho Mobile Expands Mobile Device Coverage
- 28: EDS (HP) and Microsoft announce Enterprise-class Cloud Communications and Collaboration Services
- 22: NaviSite launches a mid-tier Dedicated Exchange Hosting solution
- 21: FrontRange Debuts Goldmine with Universal Search
- 20: Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions
- 17: Zoho Gadgets Target iGoogle, Facebook, Orkut
- 16: British Business Must Rethink Approach to Customer Loyalty
- 14: Veeva Systems Selected by One of the World’s Largest Pharmaceutical Companies for U.S. CRM Deployment
- 13: RightNow Introduces High Security Hosting for US Department of Defense and Federal Civilian Agencies
- 06: Avidian Technologies Survey Reveals Small to Medium Businesses Want CRM Simplicity and Compatibility
- 03: Gartner Says Worldwide Enterprise Software Market to Experience Flat Growth in 2009
- 03: nGenera presents Surviving & Succeeding in Difficult Times Webinar
- 03: AMC Technology Launches Software Donation Program for Nonprofit Organizations
- 01: Zoho Chat 2.0 Debuts Multi-Protocol Chat
- 01: MSP – Managed Service Pretenders
March 2009 (24)
- 31: Verticals onDemand Changes Name to Veeva Systems
- 31: Qualys Adds Remote Detection of the Conficker Worm
- 30: Envision to Host Webinar on Applying Time Management Principles to Increase Contact Center Effectiveness
- 26: Best CRM Software by Industry: Construction Sector
- 26: InteQ to Demonstrate InfraDesk at the Annual Help Desk Institute Conference & Expo
- 25: QuickArrow Unveils Next-Gen Integration with Microsoft Outlook
- 24: Salesgenie.com Teams with U.S. Chamber of Commerce to Generate Sales Leads for Members
- 22: Vancouver MLS Selects Marqui to Launch Its Online Presence
- 20: SugarCRM Selects Connector Tool for Google Calendar as SugarForge.org Project of the Month
- 18: 14th Annual Conference Promises More ITIL Case Studies
- 17: SugarCRM CEO John Roberts Joins Panel at InfoWorld’s Open Source Business Conference
- 16: Extreme Makeover – Home Edition Reality TV Show uses ExactTarget
- 13: Google Apps Status Dashboard
- 12: Best CRM Software by Industry: Nonprofit Organizations
- 11: Contact Center Technology and CRM – Canada Post and AMC Technology
- 09: Google Apps Security Problems Fixed
- 06: Zoho Office Apps – MenuTabs with Writer 2.0
- 05: Don’t Lay-off Employees for SaaS – Go Open Source
- 05: Single Sign-On – inContact Integrates with Microsoft Dynamics CRM
- 05: Syntellect PhoneLink for Siebel released
- 03: TreeHouse Announces Marketing View Integration with Salesforce
- 02: Talend Expands with Funding, New Products, Customers and Partners in 2008
- 02: Off-Line Data Replicators and Integration with On-Demand CRM
- 01: Marc Benioff and the Million Dollar Orange
February 2009 (24)
- 28: Zoho CRM offers Single Sign On (SSO)
- 28: Yahoo! Web Analytics Leaps Ahead of Google Analytics for Enterprise Use
- 28: Request Tracker – Open Source Enterprise Grade Ticket System
- 26: Comedy – The Quest for the Perfect ERP Solution
- 25: ManageEngine On-Demand – Network and Server Monitoring Application Now Available as a Service
- 23: DubMeNow Launches on All Mobile Phones
- 23: CRM Solutions Applied in the Food Industry
- 22: Business Card Scanning Service – and More
- 20: Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service
- 19: CRM in the Eye of Adversary Economic Climate
- 18: drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
- 17: InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions
- 17: LiveTime Ships New ITIL Service Desk Hardware Appliance
- 16: Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes
- 12: Informatica Acquires Applimation
- 11: NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
- 11: Why CRM and Social Media is More Important in a Recession
- 10: Helpstream Announces Winter 2009 Release
- 10: Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
- 04: Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback
- 03: SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices
- 02: Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears
- 02: Knowledge-as-a-Service (KaaS)
- 01: IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals
January 2009 (29)
- 29: InfoWorld Honors Zoho With 2009 Technology of the Year Award
- 28: 2009 Data Privacy Day
- 28: 1984 Apple Macintosh SuperBowl Commercial
- 27: Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand
- 24: Five9 Brings Cloud Computing to Call Centers
- 22: Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
- 22: Is LinkedIn the Next CRM?
- 20: 2009 Predictions – SAP And SaaS Will Take On Recession
- 20: FrontRange Launches HEAT Service & Support 9.0
- 19: DataForceCRM Guarantees Results or Customers Get Money Back, No Questions Asked
- 19: Google Apps Premier Edition Allows Better Password Control
- 18: Report – United Nations May Choose SAP for ERP system
- 16: Conjungo – Helping IT buyers Understand ERP, CRM, and VoIP
- 16: SmartTurn Lowers Entry Barrier for Enterprise-class Warehouse and Inventory Management Software
- 15: Salesforce.com Releases Service Cloud, the Next-Generation Solution for Customer Service
- 15: State of the CRM Industry – What’s Hot and What’s Not
- 14: LiveTime updates ITIL® Service Management Software with Technician Scheduling and Multi-Item Requests
- 13: SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
- 12: Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone
- 11: 2nd International Cloud Computing Conference & Expo
- 08: InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
- 08: Confirmit Partners With Magnetic North to Deliver Software-as-a-Service Telephony
- 07: ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
- 07: Weather Forecast Sun Mixed with Clouds – Sun Microsystems Acquires Q-layer
- 07: Salesforce. com – Great News in this Recession or Simply Arrogance?
- 06: Salesforce .com Outage – Cloud Computing becomes Black Clouds
- 06: Top Marks for KXEN in Data Mining Software 2009 Tests
- 04: CRM Software for Small Business InfusionSoft Raises $7.9 Million
- 01: CRM Help Desk Software Predictions for 2009
December 2008 (22)
- 28: Genentech chooses Google Apps over Microsoft
- 23: 5 New Year Resolutions to Get Your Call Centre Fit for 2009
- 22: Forecast SAAS Growth Makes Governance More Important
- 21: Top 30 Countries for Offshore Services in 2008
- 20: IT Security Spending On The Rise
- 19: GRIDToday On-Demand Enterprise Suspends Publication
- 19: Top 10 Cloud Computing Predictions for 2009
- 19: Enterprise Software Growth Forecast at 7% for 2009
- 18: DataForceCRM Announces an Affordable CRM
- 16: Zoho Creator Takes On Role as Google App Engine IDE
- 16: iDashboards Completes Most Successful Year in Company History
- 14: Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite
- 10: iDashboards and Parallax Technologies Offer Performance Dashboards for Contact Centers
- 09: Free Help Desk Software Announced by Web Help Desk
- 06: Watch out Google Docs – Microsoft SkyDrive is Coming
- 04: nGenera Achieves Third Quarter Growth with Talisma CIM Products
- 04: GoldenGate Software and Oracle to Host Web Seminar on Siebel CRM Zero Downtime Migrations
- 03: SplendidCRM Software Releases Enterprise 3.0 with a New Workflow Engine
- 03: Zoho Makes Cloud Data Accessible with Zoho CloudSQL
- 02: Toll-free, Cheap or Free Conference Calls and Web Presentations
- 02: Entellium Files for Bankruptcy
- 01: Intuit Offers to Buy Entellium Assets
November 2008 (22)
- 30: On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?
- 25: PODCAST – Shadan Malik of iDashboards
- 23: Jigsaw for Oracle CRM On Demand Launches to Deliver Easy Access
- 20: SugarCRM Announces SugarCon 2009
- 20: Financial Advisors Simplify and Increase Production with smarshCRM
- 17: Telus Achieves 280% ROI with On-Demand Salesforce CRM Deployment
- 14: Talisma CRM Business Acquired by Campus Management Corp.
- 13: Bright House Networks and Broadcore Choose Sugar Enterprise On-Site
- 13: CRMTrak Releases Online Support Tickets to Enhance CRM Service Capabilities
- 12: Webroot Releases Web Security SaaS to Protect from Increasing Web-based Malware Threats
- 12: Chrome Delivers 300% Performance Boost for Cloud-based CRM Software
- 11: Epicor Expands Global Footprint for IT Service Management
- 11: Convio Achieves SAS 70 Compliance
- 11: DolceGMail Firefox add-on integrates GMail and SugarCRM
- 10: Web Help Desk Software Integrates With LANrev Client Management Solution
- 06: Ping Identity Announces PingConnect On-Demand Single Sign-on for SaaS Applications
- 04: Salesforce.com offers Cloud Computing with Force.com Sites
- 03: Salesgenie.com Demonstrates Salesgenie on Salesforce Force.com
- 03: Zuora Introduces Z-Force for Salesforce.com Force.com Platform
- 03: Worldwide CRM Software Market to Grow to $13.3b in 2012
- 03: BigMachines Develops New Sales Quoting Application for Salesforce.com
- 02: CRM plus Project Management = JobBlogs Social CRM
October 2008 (29)
- 30: Bluewolf’s bw.Connect for Salesforce CRM Ideas Now Available on Force.com
- 28: New Customer Relationship Management Software made for Mac
- 24: Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008
- 23: Another Facebook to Salesforce Connector with Appirio
- 22: NetSuite CRM Targets Salesforce.com Customers
- 20: Epicor 9 Redefines the Enterprise Application Software Experience
- 20: Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications
- 19: Faceforce equals Facebook plus Salesforce.com AppExchange
- 18: Facebook CRM via Microsoft Dynamics CRM technology
- 16: NetSuite’s On-Demand Services Resource Planning? Is SRP the New ERP?
- 16: EnterpriseWizard Announces Free CRM Upgrade for Entellium Customers
- 16: Maximizer Software Offers Discounts to Help Entellium CRM Customers
- 15: xTuple ERP Debuts Major New Enterprise Distribution Features
- 14: Export-Import Bank Achieves Impressive Results Using Soffront CRM
- 13: Zoho Mail vs. My Ultimate Email System – Google Apps, Gmail IMAP, Outlook, and Blackberry
- 11: Larry Ellison – It’s Ludicrous that Cloud Computing is Taking Over the World
- 10: Salesboom.com Rescue Initiative for Entellium Customers
- 09: Need Support or Help Desk for Gmail? Slim and None
- 09: Entellium CEO, CFO Charged with Wire Fraud
- 07: iDashboards presents Dynamic Data Visualization and the 2008 U.S. Presidential Election
- 06: Webcast: SugarCRM on Deploying a CRM Solution
- 06: NetSuite Automates End-to-End Business Operations
- 05: Entellium CRM in Trouble?
- 04: Websense Delivers Data Loss Prevention Endpoint Software and Web Gateway Integration
- 03: Etelos introduces Virtual Server Environments
- 01: Palin E-mail Hacker – Anonymous Proxy Server not always Anonymous
- 01: Redtail Selects Birst as Partner for Advanced Analytics
- 01: Birst Launched as First On-Demand, Automated Business Intelligence Solution
- 01: F5 Helps Customers Enhance the Value of Oracle’s Siebel CRM Application Deployments
September 2008 (8)
- 24: ExactTarget Launches Online Application “Extensions Network”
- 20: Jamcracker, Zoho in Partnership to Offer On-Demand Business Applications to Telecomm and Service Providers
- 19: Compiere Supports Google Chrome Browser
- 17: PipelineDeals Launches Mobile CRM Solution for the Apple iPhone
- 16: Web Help Desk Software Integration With Apple Remote Desktop
- 12: Boardwalktech Announces Patented Collaborative Spreadsheet Database on Salesforce.com AppExchange
- 07: NetSuite On-Demand Business Applications First With Native Support For Google Chrome
- 04: DataFlux Wins CRM Magazine’s CRM Market Award in Data Quality for Fourth Consecutive Year
August 2008 (17)
- 29: Open Source CRM: SugarCRM vs. Concursive vs. SplendidCRM
- 28: SugarCRM Announces Sugar 5.1 General Availability
- 25: Web Help Desk Launches Version 9 Cross-Platform Help Desk Software
- 23: STOCK NEWS: Salesforce.com Shares Plunge on Growth Concerns
- 20: Salesforce.com Acquires InStranet
- 20: xTuple ERP 3.0 Wins Best Business Application at LinuxWorld Conference & Expo 2008
- 19: Workday: The Next Software Power?
- 18: Maximizer Software Launches New Brand and Corporate Focus on Mobile CRM
- 18: Intelestream and Compiere Partner to Deliver Integrated ERP Solutions
- 14: Gmail Outage Raises Doubts About Cloud Computing
- 13: FreeCRM Now the Safest Online CRM in the Industry
- 12: iDashboards presents Olympic Results Tracking
- 12: IFS Announces Heightened User Experience for its CRM Solution
- 12: Product Comparison for Customer Relationship Management Solutions for Small Enterprises
- 11: Zoho Welcomes Prestige Home Automation as One Millionth User
- 06: Soffront CRM Supports Multi-Currency
- 02: FrontRange Solutions Launches Next-Generation IT Service Management Solution
July 2008 (19)
- 30: Sales Simplicity Software Gains Acceptance as CRM & Sales Automation Standard for Canadian Homebuilders
- 29: CRMTrak Releases Google Calendar Integration for Online CRM Users
- 29: NetSuite Launches CRM+
- 28: Microsoft Office Suite as SaaS to compete with Google and Zoho?
- 28: 5 Myths for Software as a Service (Saas)
- 23: Survey Shows CEOs Are Making Collaboration a Top Priority
- 21: Survey Claims Open Source is Business Security Risk
- 17: Entellium Reinvents the CRM Experience for Small Business with New Rave Solutions
- 16: New Salesforce.com Certification for Salesforce CRM Admins
- 15: XTuple Releases Hybrid Open-Source ERP
- 14: Salesforce.com Apps Now Available for the iPhone
- 11: Microsoft SaaS Pricing for Exchange, SharePoint Revealed
- 11: Microsoft CRM Online Drops Price to 19 Dollars a Month
- 10: On-Demand Project Portfolio Management Solves Multiple Requirements for CIOs
- 10: Entellium CRM Enters Channel Through PC Mall and Zones
- 09: Identity Management-as-a-Service with Symplified
- 08: AMR Research Report Ranks Top 10 CRM Vendors
- 07: IBM Technology To Protect Customer Data in the Call Center
- 02: Product Evaluation – Customer Relationship Management: Salesforce.com Available
June 2008 (23)
- 30: Free ITIL® V3 Foundation Certification – Sample Exam 3
- 27: Symplified Introduces On Demand Identity Management for Mid Market Enterprises
- 26: Coveo G2B for CRM Enables a Complete View of Customer Information Deployable In Hours
- 25: OutSystems Accelerates Hyperion Therapeutic Go-to-Market
- 23: Resolute Releases Health-Care CRM Software
- 20: Free ITIL® V3 Foundation Certification – Sample Exam 2
- 19: SourceForge – Largest Online Repository for Open Source Software Accepts MPower
- 19: SugarCRM Receives Top Honors for TMCnet’s CRM Excellence and Product of the Year Awards
- 18: Zuora and Boomi Partner to Deliver Integrated SaaS Billing On Demand
- 16: Salesforce.com Awarded for Ethics
- 12: Maximizer Software Partners with McObject to Improve Mobile CRM on BlackBerry Devices
- 11: Etelos Projects and Etelos CRM Receive Additional Functionality and Upgrades
- 11: CoreTrac is Setting the Right Track for Banking-Specific CRM Solutions
- 10: Verticals onDemand Launches First Mobility-as-a-Service
- 10: Tracking Methods – Should you be Concerned?
- 10: Khameleon Software Announces Availability of SalesForce CRM Software Module
- 09: WordPress, SugarCRM, Media Wiki and phpBB Now Available in the Etelos Marketplace
- 06: SDLC Process or ITIL®? Wrong question
- 05: SAP Targets Strong 2008 Outlook Despite Lag in US Market
- 04: CRM Failures: Businesses Failing to Use CRM Software to Full Potential
- 03: SmarterTrack Customer Service Software Integrated into Parallels APS
- 03: Open-Source SplendidCRM v2.1 includes Silverlight, AJAX and PDF Invoices
- 02: NetSuite Acquires OpenAir for $26 Million
May 2008 (34)
- 31: xTuple ERP (formerly OpenMFG) Exceeds 100,000 Downloads
- 30: HostedDatabase .com Launches New On-Demand Web Applications
- 29: Flextronics and Business Process Management Software Seminar
- 28: Free or Cheap Help Desk Support Software
- 28: SAP Campaigns to Put Customers First
- 27: Boomi and StrikeIron Partner to Accelerate SaaS
- 27: NetSuite OneWorld Software Company Edition Powers Real-Time, Global Operations
- 27: Stock Picks: Taleo, Ultimate Software, Salesforce.com and Omniture
- 26: From Big G to Little Z: Google Apps vs Zoho Office Suite
- 25: CRM Set for Significant Growth Despite Economic Slow Down
- 24: Salesforce Announces First International Data Center
- 23: StraightThrough CRM Solutions Rebrands Itself as Tier1CRM Inc.
- 23: Zoho CRM Enterprise vs. Salesforce and Google Apps – What’s Next?
- 22: SugarCRM Data Center Edition Beta Testing with Partners and Enterprise Customers
- 22: The SaaS Approach to Web (and Blog) Vulnerability Management
- 21: Boomi and CRM manager Partner to Simplify and Integration in Salesforce.com Implementation Projects
- 21: MEDSEEK and CPM Marketing Group Join Forces to Offer Hospitals a Unique Customer Communication Tool
- 21: Enterprise On-Demand Extends to Google Health and Medical Records
- 20: Workday and Flextronics Inks Largest SaaS Deal
- 18: Unified Login with Zoho and Google or Yahoo
- 18: Open Systems and SPS Commerce Partner to Offer Integrated Services for Mid-Market Suppliers
- 15: Quilogy Premiers CRM Preparedness Assessment Service
- 13: Boomi and AMS Partner to Simplify SaaS Integration for Accounting and Business Management Software Solutions
- 12: Worldwide Enterprise Search Market Will exceed $1.2b in Software Revenue by 2010
- 09: Free ITIL® V3 Foundation Certification – Sample Exam 1
- 08: Bluewolf Announces New Insurance and Banking Industry SaaS Solutions
- 07: Adoption of Salesforce.com Software-as-a-Service and Platform-as-a-Service Accelerates Throughout EMEA
- 07: 8 Trends in Software as a Service Platforms
- 06: Enterprise Software Industry to Grow 8% in 2008 Despite Economic Slowdown
- 04: Tom Siebel Awarded 100K and Judge’s Apology for Lawsuit
- 04: Free ITIL® Foundation Exam Questions
- 03: FREE ITIL® Foundation Study Guide
- 02: Talisma Releases Click to Call for Sales Support and Customer Service
- 01: ERP Awards Grants For Alternative Energy Sources
April 2008 (33)
- 30: SugarCRM Delivers Enhanced Enterprise Reporting and Wireless Features
- 30: ITIL® Service Outage Analysis (SOA) in 7 Steps
- 28: ITIL® v2 or v3? Wrong question!
- 27: LongJump Introduces New Partner-Friendly Program
- 26: Salesforce .com Announces Dreamforce Europe
- 25: Zoho Extends Chinese Reach With Baihui Partnership
- 25: Should Your IP Address be Kept Private?
- 24: Can LinkedIn Increase Your Sales?
- 23: SugarCRM Announces Reseller Agreement With BT
- 23: Governing ITIL® with CobiT
- 22: SPS Commerce and NetSuite Host Webinar to Unveil a New SaaS Integrated Business Solution
- 22: Transitioning to ITIL® V3
- 21: Zoho Debuts Enterprise-Grade Zoho CRM
- 21: NetSuite OneWorld – Global Real-Time Front and Back Office Operations
- 20: SugarCRM Manages End-to-End SaaS Offering With Zenoss
- 18: Wellpoint SSN, Medical Records Left Unsecured on the Internet
- 18: FireScope Brings New Predictability and Efficiency to IT Operations With CMDB
- 17: On-Demand CRM Market is the New SaaS Battleground
- 17: Simple Sales Tracking – Simplicity at its Core: Sales!
- 16: Enhanced Outlook Edition by Salesboom .com Drives User Adoption
- 16: Did Google Leak the Salesforce.com Google Apps Integration?
- 15: ITIL® in 30 Executive Webinar – What’s New in ITIL Version 3?
- 15: Why I Love Salesforce.com Integration with Google Apps
- 14: Salesforce.com and Google Introduce Salesforce for Google Apps
- 14: NTRsupport Remote Software works in Leopard for CRM, Help Desk Support
- 12: Parature Announces Integration Partnership with Angel .com
- 11: ITIL® & Service Oriented Architecture
- 11: Microsoft Navision ERP Selection for SME – Things to be Consider
- 10: eGain Named “One to Watch” for 2008 by CRM Magazine
- 09: SAP Business One CRM Implementation Notes
- 08: Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine
- 08: Sugar CRM – A New Roadmap to Commercial Open Source Technology
- 06: Powerful Online Sales Software and Full CRM for No Software Fees
March 2008 (18)
- 31: Avidian Technologies Prophet CRM Software Allows SMB to Provide Large Business Customer Service
- 31: LiveOps Now Available on Salesforce.com AppExchange
- 30: SugarCRM Announces CRM Acceleration World Tour
- 24: InfoStreet Announces Small Business CRM
- 18: Oracle Releases Oracle CRM On Demand with New Social Networking
- 18: CDC Software Announces Pivotal CRM On Demand
- 17: ReachForce Launches New Partner Network to Enhance Value of CRM Ecosystem
- 16: vtiger Upgrades Leading and Fully Open Source vtiger CRM Suite
- 12: ERP – Multiplus Casestudy – video
- 09: ERP Applications: Myths And Misconceptions
- 07: 2008 CRM Excellence Award
- 06: 10 Essential Tip Regarding ERP (Enterprise Resource Planning) You Should Know
- 05: Salesforce.com Enticement Program: Migrate with Ease
- 04: ERP Software – The Effective Sharing Of Data Across The Enterprise
- 03: How to Select and Implement an ERP System – part 2
- 02: How to Select and Implement an ERP System – part 1
- 02: LogicBright CRM Faster with More Advanced Features
- 01: CRM SAAS is catching on, worldwide
February 2008 (11)
- 28: Latest News in Enterprise On-Demand Software – Feb 28, 2008
- 19: Efficient Customer Relations Thanks to Personalized Service – Casestudy
- 15: Latest News in Enterprise On-Demand Software – Feb 15, 2008
- 14: Maximizer Software Completes CRM Family of Products with Launch of Maximizer CRM 10 Entrepreneur Edition
- 13: Oncontact Software Brings CRM Application to Mobile Devices
- 12: AlphaGraphics Implements Concursive ConcourseSuite
- 07: iEnterprises Launches Mobile Edge Express for SugarCRM On-Demand Mobile SaaS Application for BlackBerry
- 06: On-demand Solutions Enkata closes $8 million in Corporate Financing
- 06: Microsoft Dynamics CRM Live Early-Access Programs
- 05: Volcano Corporation Selects Xactly to Drive Strategic Sales Performance Management
- 05: Latest News in Enterprise On-Demand Software – Feb 5, 2008
January 2008 (33)
- 31: NetSuite Gets Mixed Reviews From Analysts
- 31: EnterpriseWizard Releases Customizable CRM
- 30: Infusion Software Launches Reseller, Certified Consultant Program
- 29: Charter Communications 14,000 Customers Loses Email
- 28: Latest News in CRM Help Desk Software – Jan 28, 2008
- 24: vtiger CRM: Enterprise-ready Open Source CRM software
- 23: SAP Business One – Local ERP for Multinationals – Brazil
- 22: Alltel Launches SalesNOW CRM BlackBerry Mobile App
- 21: BizAutomation. com Targets NetSuite in Small-Busienss CRM, ERP Market
- 18: Zoho CRM – Affordable Enterprise On-Demand CRM
- 16: CRM’s Consolidated Customer & Sales Info Allows Spherion to Improve Strategy
- 16: Etelos CRM for Google Apps
- 15: Selltis Launches Next-Generation of Hosted Customer Relationship Management (CRM) Software
- 15: Microsoft Working To Quell Partners’ SaaS Fears
- 15: Latest News in CRM Help Desk Software – Jan 15, 2008
- 14: Salesforce .com Announces ‘Tour de Force’ Platform-as-a-Service World Tour
- 14: Kodak: Siebel CRM for Uniformity & Forecasting – Sales Force Case Study
- 14: So You Want to Go Open Source?
- 13: CRM: Solutions to its Classic Flaws -III
- 12: CRM: Solutions to its Classic Flaws -II
- 11: CRM: Solutions to its Classic Flaws -I
- 11: 5 Hosted CRM or On-Demand CRM Solutions to Consider
- 10: Customer Service: Smile, Eye Contact, Use Last Name
- 10: ITIL® IT Service Lifecycle – The Five New Silos of IT
- 09: LongJump Debuts On-Demand Database-as-a-Service
- 09: CRM Not Helping: Customer Service Getting Worse
- 09: Data Breaches Set Record in 2007, Identity Theft to Increase in 2008
- 09: SugarCRM Raises $14.5M
- 08: Microsoft’s ‘Titan’ CRM 4.0 vs. Salesforce.com
- 08: LiveTime adds Informix Dynamic Server 11 support to its ITIL® Service Management
- 07: CRM Software for Business Solutions – case study video
- 03: Salesboom. com to End Phishing Attacks on CRM with Two Factor Authentication
- 02: Pricing CRM Professional Services Cost
December 2007 (28)
- 31: Six Questions About Your Customer Intelligence
- 29: Customer Intelligence – Are Your Customers Trying To Talk To You
- 28: Latest News in CRM Help Desk Software – Dec 28, 2007
- 27: Business Contact Management Software
- 26: 10 Steps to Success With On-Demand CRM
- 25: Happy Holidays – A Song of Joy
- 24: Understanding the Problem of Data Security and Encryption – Part 2
- 24: Understanding the Problem of Data Security & Encryption – Part 1
- 23: Happy Holidays, from CRM Help Desk Software . com
- 22: Sales – The Antibodies That Can Reject a CRM System – Part 2
- 22: Sales – The Antibodies That Can Reject a CRM System – Part 1
- 21: Latest News in CRM Help Desk Software – Dec 21, 2007
- 20: ITIL® v3 – What You Need to Know about the New Version of ITIL Methodology
- 19: Small Business Need CRM Ease of Use – New Reseach Reveals
- 18: Problems In CRM
- 17: ITIL® Can Help Companies Improve Storage Processes
- 16: Pricing CRM’s Professional Services Cost
- 15: Best Books on CRM – Must Reads
- 15: Information Security Management Risks
- 14: Latest News in CRM Help Desk Software – Dec 14, 2007
- 13: ASL ITIL® for Enhanced Application Management
- 12: CRM-On-Demand: 7 Advantages for Small Business
- 10: Two Critical Success Factors in an ITIL® Implementation
- 07: Latest News in CRM Help Desk Software – Dec 7, 2007
- 06: What can ITIL® Foundation Certification do for you?
- 05: Sales CRM Software – The Software Is Something That Your Company Really Needs?
- 04: Successful CRM: Getting The Right Software Is Vital
- 03: What Exactly Is ITIL® Lite?
November 2007 (23)
- 30: Latest News in CRM Help Desk Software – Nov 30, 2007
- 29: Hacker Swipes E-Mail Passwords From Convio Database
- 28: Building Channels: Partner Relationship Management
- 26: Management Features of Sales Force Automation
- 23: Latest News in CRM Help Desk Software – Nov 23, 2007
- 22: Free Help Desk Software – Is It Worth It?
- 21: Support Ticket Software
- 20: Customer Service Representatives – Dealing with Customer Needs
- 19: Customer Satisfaction is Good for Business
- 16: Latest News in CRM Help Desk Software – Nov 16, 2007
- 15: On-Demand Software or Software as a Service (SaaS): When Your Competition Blocks Your Web Access
- 14: Managing Risk in Information Technology – Part 2
- 13: Managing Risk in Information Technology – Part 1
- 12: Trends In Customer Support Software
- 10: Boosting Productivity with On-Demand Software: 7 Tips for Firefox Browsers
- 09: Latest News in CRM Help Desk Software – Nov 9, 2007
- 08: Salesforce.com Warns Customers Of Phishing Scheme
- 07: Free Help Desk Software – Is This An Option For You?
- 06: ITIL®: Understanding and Using IT Service Management
- 03: Secret List of Free High-quality PR4 – PR6 Links without NOFOLLOW or with I-FOLLOW
- 03: Five Steps to a Successful CRM Implementation
- 02: Latest News in CRM Help Desk Software – Nov 2, 2007
- 01: Helpdesk Software – Planning New Product And Sales?
October 2007 (22)
- 31: Which ITIL® Process Should I Implement First?
- 30: Ticket System – Home Biz Owner’s New Trend?
- 29: Help Desk Software – A Necessary Tool For Today’s Business Owner?
- 26: Latest News in CRM Help Desk Software – Oct 26. 2007
- 24: How to Choose Your Ticket System For Service Management
- 22: How To Increase Online Sales With Live Customer Support
- 20: Support Ticket System – How It Helps Your Company
- 18: Is Your CRM System Destined To Fail?
- 17: Latest News for CRM Help Desk Software – Oct 17, 2007
- 16: Support Ticket Software – An Owners Perspective
- 12: What Are The Issues With Any Customer Support Software?
- 10: Web Based Helpdesk Software
- 09: Customer Support Solution – The Way To Go About Your Business?
- 07: CRM On-Demand Is In Demand
- 07: Avoiding CRM Failure
- 07: CRM Secrets – Winning Strategies to Beat Your Competition
- 07: Do Small Businesses Need Customer Relationship Management (CRM)?
- 07: Improving Customer Service Relationship
- 07: Is Oracle Sapping SAP?
- 07: Customer Support Solution – Does It Make A Difference?
- 07: Ticket System – Should You Get One?
- 07: IT Helpdesk Software Revolution
September 2007 (5)
- 29: How To Boost Rate Of Income Through Customer Relationship Management (CRM) Tools
- 20: Customer Relationship Management (CRM) For A Higher Level Of Customer Service
- 18: Contact Canada for Call Centers
- 14: Customer Relationship Management – A Brief Look At What It Is
- 07: Help Desk Software – A Must Have Tool With The Current Market?
August 2007 (5)
- 30: Siebel CRM On Demand R14 extends functionality, customization & integration
- 29: What is Customer Relationship Management?
- 19: CRM Vendor Selection Approach
- 10: CRM is about YOUR customers not random consumers
- 04: Bedtime Reading for Managers Deploying a CRM
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