AMC Technology Launches Software Donation Program for Nonprofit Organizations
April 3, 2009 by CRM Helpdesk Software · Leave a Comment
In response to the Convio TeamRaiser CRM for Nonprofit Organizations, this is the press release by AMC Technology.
AMC Technology Launches Software Donation Program for Nonprofit Organizations
Full CRM Integration Functionality Available for Charitable Contact Centers
RICHMOND, Va.–AMC Technology, L.L.C., a leading provider of multi-channel integration solutions for contact centers, today announced the creation of a donation program to provide its flagship product, the Multi-Channel Integration Suite (MCIS™), to qualifying nonprofit organizations.
MCIS enables contact centers to seamlessly connect a variety of communications channels with leading business applications such as SAP CRM, Oracle Siebel CRM, Microsoft Dynamics CRM and Salesforce CRM. As a result, contact center agents for these nonprofits will be able to manage their interactions – including phone calls, chats and email – with full, real-time access to contact information in a single desktop window. Subsequent increases in efficiency will allow participating charitable organizations to reach more people more quickly without negatively impacting their existing technology infrastructure.
The new initiative represents an annual allocation of $500,000 in software licenses for use by groups with a 501(c)(3) designation. No formal application is required, and nonprofit organizations interested in joining the program should contact AMC at 800-390-4866 or send an email to sales@amctechnology.com.
“AMC is happy to have reached a point where donating our software to charitable organizations is possible,” stated Anthony Uliano, President and CTO of AMC Technology. “We’re trying to give back to organizations that have given so much themselves.”
About AMC Technology
Founded in 1995, AMC Technology, L.L.C. is a leading provider of telephony and multi-channel CRM integration. Used every day by thousands of contact center agents around the globe, AMC’s pre-packaged MCIS™ product is certified against leading CRM applications such as Microsoft Dynamics CRM, Oracle Siebel, PeopleSoft CRM, Salesforce.com, and SAP and leading contact center solutions such as Aspect, Avaya, Cisco,and Nortel. Please visit www.amctechnology.com, contact sales@amctechnology.com or call +1 (800) 390-4866.
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