What is Saas, Paas, Iaas, …. ? Understanding Cloud Computing Lingo
January 25, 2010 by Vera Lang · Leave a Comment
This article defines SaaS, PaaS, IaaS, and other such Cloud Computing terms. While the markets seems saturated with sassy SAAS and PAAS definitions already, perhaps the myriad of slightly differently slanted definitions is making the concept a bit cloudy. As I showed in a cloud computing diagram in an article last week about vendors, there [...]
Cloud Computing Vendors to Watch in 2010
January 22, 2010 by alee · Leave a Comment
2010.. Cloud computing.. What is cloud computing & how does it work? Let me begin with a cloud computing definition, a diagram, then an overview of cloud computing companies, of who does what and who to watch in 2010. Cloud Computing Definition Cloud computing is a facility of services, software, or infrastructure, delivered via the [...]
Sage Unveils Cloud-Based Sage CRM Solutions
January 19, 2010 by CRM Helpdesk Software · Leave a Comment
Scottsdale, Ariz. — Sage North America, which provides business management software and services to more than three million small and mid-sized businesses in Canada and the United States, is developing cloud-based on-demand services for its Sage CRM Solutions product family. ACT! E-marketing, the initial service offering from Sage, provides e-mail marketing campaign management compatible with [...]
Axios Systems Is First Official Sponsor For The itSMF UK
January 19, 2010 by CRM Helpdesk Software · Leave a Comment
Axios proud of exclusive corporate sponsorship that aims to strengthen both organisations’ objectives United Kingdom – Axios Systems, the world’s leading provider of IT Service Management (ITSM) solutions, including the assyst software, announces that it is the first official sponsor of the itSMF UK in 2010. This newly released exclusive corporate sponsorship aims to strengthen [...]
IBM Lotus Notes Applications Now on the Apple iPhone Through iEnterprises’ Mobile Edge Wireless Solution
January 19, 2010 by CRM Helpdesk Software · Leave a Comment
ORLANDO, FL — LOTUSPHERE — iEnterprises, an IBM Premier Partner and global desktop and wireless customer relationship management (CRM) experts, today announced the availability of IBM Lotus Notes and Domino collaboration software applications on the Apple iPhone through its wireless application, Mobile Edge. The announcement was made at Lotusphere, where iEnterprises is showcasing the mobile [...]
TeamSupport.com Introduces "Water Cooler," Social Networking for Support Teams
January 12, 2010 by CRM Helpdesk Software · Leave a Comment
Dallas, TX — TeamSupport.com, a trend setting provider of SaaS-based customer service and help desk tools – today announced the release of "Water Cooler," (Water cooler Info Sheet). It is a communications and social networking enhancement for the company’s flagship customer support application. The Water Cooler is an intra-company social networking tool, similar to Twitter®, [...]
DocuSign ‘Designed for Mobile’ Functionality Extended to Handhelds Running Google Android and Microsoft Mobile Operating Systems
January 12, 2010 by CRM Helpdesk Software · Leave a Comment
DocuSign e-Signature Service Maximizes Mobile Signing Capabilities with Google Nexus One, T-Mobile G1, DROID by Motorola and Microsoft Mobile Devices SEATTLE –– DocuSign®, the leading provider of on-demand electronic signature solutions, today announced advanced signing capabilities with mobile devices employing the Google® Android™ and Microsoft® Mobile operating systems. With the recent release of DocuSign v9 [...]
Talisma CRM for Higher Education Launches in the UK
January 6, 2010 by CRM Helpdesk Software · Leave a Comment
Essential Solutions for Student Relationship Management BOCA RATON, Fla., — Talisma Corporation Pvt. Ltd., a Campus Management Corp. company and a leading Customer Relationship Management (CRM) software provider, will announce the availability of Talisma® CRM for Higher Education in Europe at the BETT show at Olympia in London. Talisma CRM is used to enhance strategic [...]
SaaS and Cloud Computing Driving Data Centre Use
January 6, 2010 by CRM Helpdesk Software · Leave a Comment
IT professionals yet to see the real data impact of governance, according to Telehouse survey London, UK, — UK businesses are primarily concerned with SaaS and cloud computing with 31 per cent saying it is driving increased use of data centre capacity, according to a national survey commissioned by Telehouse of over 100 senior IT [...]



