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15 Million Now Using Open-Xchange Open Source Collaboration

Company adds 7 million users, introduces social networks integration, mobility features
Nuremberg, Germany — Open-Xchange, the leading provider of business-class open source collaboration software, increased its number of users to more than 15 million people worldwide – an increase of 80 percent in 2009.
The results come from deals with software-as-a-service (SaaS) providers including Versatel (Germany’s [...]

Service Desk Becomes Focus of IT Service Management Initiatives

Service Desk Becomes Focus of IT Service Management Initiatives, According to EMA and Axios Systems
United Kingdom – A new report, sponsored by a leading international IT Service Management (ITSM) company, Axios Systems, and published by Enterprise Management Associates (EMA), reveals that today’s service desk is now at the core of corporate IT Service Management initiatives. [...]

PROS Pricing Power Unleashed on Salesforce.com AppExchange

Salesforce.com customers now able to receive pricing guidance at time of quote
HOUSTON — PROS (NYSE: PRO), the world leader in enterprise pricing software, has joined Salesforce.com AppExchange, an on-demand application sharing service. This new delivery platform enables Salesforce.com’s many users to apply the optimal price to every quote, every time.
"Allowing millions of sales [...]

Maximizer Completes Going-Private Transaction

Vancouver’s Maximizer Software Inc. (TSX:MAX) has completed a going-private transaction led by the family of company chair Terrence Hui.
The deal, announced in October, involved a company indirectly owned by Hui’s family acquiring all of Maximizer’s shares for $0.12 per share.
The deal was approved by shareholders on Wednesday and given court approval Thursday.
Maximizer has had a [...]

KnowledgeTree, SugarCRM And iNet Process Announce Integration

KnowledgeTree, an Enterprise Content Management (ECM) provider focusing on affordable document management software, SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, and iNet Process, a European provider of ECM and CRM services, recently announced the commercial release of iNetDocs, an application that enables seamless integration between KnowledgeTree and SugarCRM.
With [...]

TM Forum Rallies Industry Giants to Create Ecosystem to Accelerate Cloud Services Adoption

Major users to form Enterprise Cloud Buyers Council (ECBC) as the core driver.  Cloud service providers and technology suppliers to join with users to collaborate on a comprehensive program for accelerating commercial availability of managed and secure cloud services
ORLANDO, FL, USA — TM Forum, the world’s premier industry group focused on [...]

SugarCRM Announces General Availability of Sugar 5.5

New Features Enable Users to Create New Themes and Custom Mobile Views, and Strengthens Integration Capabilities around Industry-Leading CRM Platform
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.5 which includes a new web services framework, platform improvements, the ability to create custom [...]

ManageEngine Integrates Twitter With Customer Help Desk Software

Introduces Intelligent Response System for Quicker Resolution Times
New Version of SupportCenter Plus Aimed at Improving Customer Support Department Productivity
AUSTIN, TX — ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, today announced a new version of ManageEngine SupportCenter Plus, the company’s web-based customer help [...]

Interxion Announces Gold Sponsorship of Datacenter Transformation Summit Silicon Valley 2009

AMSTERDAM – Interxion, a leading European operator of carrier-neutral data centres, today announced its Gold Sponsorship of the Datacenter Transformation Summit Silicon Valley 2009 (www.dtsummit.com/na/west/2009/), organised by Tier1 Research and The 451 Group. The event will take place at the Santa Carla Marriott Hotel, Santa Clara, California on the 8th December 2009.
The Tier1 Datacenter Transformation [...]

Confirmit Software-as-a-Service Platform Sees Record Volume

…Highest number of completed interviews in a single day…
OSLO, Norway and NEW YORK, NY – Confirmit has announced the highest number of completed interviews in a single day on its Software-as-a-Service (SaaS) survey platforms to date and 25% growth in completed interviews on the platform since 2008.
During the first 10 months of 2009, the Confirmit [...]

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