Colin Powell at Dreamforce 2009 [VIDEO] #DF09
November 20, 2009 by Jimson Lee
One of the highlights of Dreamforce is the live General Session (no pun intended) with Gen. Colin Powell (ret).
Colin Powell needs no introduction. He was a 4-star General in the USA army, National Security Advisor, Chairman of the Joint Chiefs of Staff, and United States Secretary of State.
This is one time where you can throw [...]
Dreamforce 2009 Keynote Day 2 Notes from Underground [VIDEO] #DF09
November 19, 2009 by CRM Help Desk
The second keynote at Dreamforce 2009 was a continuation of Day 1, filling in the parts for the enterprise model of the 4 clouds. Yesterday’s keynote focused on the sales, service, and chatter collaboration, and today focused on the custom cloud.
It was primarily a show and tell session of vendors showing what can be accomplished [...]
Dreamforce 2009 Google Wave Invite Form #DF09
November 19, 2009 by CRM Help Desk
Dreamforce Wave Invite
To the 18,000+ attendees at Dreamforce 2009, here is your chance to give Google Wave a try.
Enter your email address below (the one you used to sign up at the conference) and the last five digits of your Dreamforce 2009 badge and they’ll send you a Google Wave invite.
More info can be [...]
50% of Large Organizations are Struggling with Business & IT Alignment
November 19, 2009 by CRM Help Desk
50% of Large Organizations are Struggling with Business & IT Alignment Claims Global Survey from Axios
Herndon, Virginia – Axios Systems, the world’s largest independent provider of enterprise IT Service Management (ITSM) solutions, reveals that organizations are recognizing the value of ITIL-based ITSM approaches in their efforts to better align IT with the business.
Gartner discusses [...]
TeamSupport Now Available on the Salesforce.com AppExchange
November 19, 2009 by CRM Help Desk
TeamSupport.com brings valuable customer service, product management, and defect tracking data to Salesforce CRM
San Francisco – Salesforce.com Dreamforce Conference: TeamSupport.com today announced that TeamSupport – the company’s SaaS based customer service and software management suite – is now available on the salesforce.com AppExchange. Certified salesforce.com partner TeamSupport expands the power of Salesforce CRM by [...]
Dreamforce 2009 Opening Keynote – Notes from Underground #DF09
November 19, 2009 by CRM Help Desk
Technology people must love the Rolling Stones. Bill Gates of Microsoft used the song “Start me up” for their Windows 95 launch because of the infamous “Windows start” button.
Today, the Salesforce.com song was clearly “Get off my Cloud”.
If you were standing outside of the Moscone Center, SugarCRM were handing out books “Behind the Smoke Screen” [...]
Dreamforce 2009 Keynote 1 [VIDEO] #DF09
November 19, 2009 by CRM Help Desk
Salesforce.com introduced the ultimate internal collaboration tool for businesses that it dubbed a “Facebook and Twitter for the Enterprise” along with a range of cloud-based offerings.
The product, Chatter, was unveiled at the Dreamforce developer conference in San Francisco. Salesforce said it’s aiming at competing software products such as Microsoft’s SharePoint and IBM’s Lotus Notes.
Salesforce Chief [...]
Salesforce.com Unveils Salesforce Chatter – Enterprise Collaboration Meets the Real-Time Social Computing #DF09
November 18, 2009 by CRM Help Desk
Salesforce Chatter application allows any company to collaborate in real time with a secure, private social network for their enterprise
Salesforce Chatter platform allows application developers to build social enterprise applications; all 135,000 native Force.com applications will instantly become social
SAN FRANCISCO, CA — Salesforce.com Dreamforce Conference – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today [...]
Dreamforce 2009 Day 1, Notes from Underground #DF09
November 17, 2009 by Jimson Lee
Dreamforce 2009 kicked off today bigger and better than last year.
You really can’t get lost in the clouds as there was plenty of signage pointing you to the right direction.
The opening keynote with Marc Benioff is less than 12 hours away, and the speculation has begun:
Salesforce.com Third Quarter financials were released earlier today with [...]
SugarCRM Announces CRM Applications on Windows Azure
November 17, 2009 by CRM Help Desk
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it will offer its CRM applications on Windows Azure to enable its customers and value-added resellers to benefit from the real-time scalability, high availability and on-demand infrastructure of Microsoft Corp.’s cloud platform for web applications and services.
“With [...]



