Commence Customers Welcome New Hosting Service
October 16, 2009 by CRM Helpdesk Software · Leave a Comment
Commence Corporation announced that it is extending its managed services offering to existing desktop customers and offering a complimentary software upgrade with its new hosting service. TINTON FALLS, N.J., – Commence Corporation, a leading provider of customer relationship management (CRM) software solutions, today announced that it is extending its managed services offering to existing desktop [...]
VOIP CRM Adds Google Voice
October 16, 2009 by CRM Helpdesk Software · Leave a Comment
SAN FRANCISCO, CA — VOIP CRM today announces adding and certifying Google Voice to work with the namesake CRM software system at www.VOIPCRM.com. Now, Google Voice users will be able to use the CRM system fully integrated with their virtual Google Voice number, automating calls, and adding features such as scheduling calling and group / [...]
assyst Service Catalog And Designer Launched By Axios Systems
October 15, 2009 by CRM Helpdesk Software · Leave a Comment
End-To-End Lifecycle Management Of Services Becomes assyst–Easy With Axios Systems Edinburgh, UK – Axios Systems, the world’s leading provider of IT Service Management (ITSM) solutions, has recently launched its assyst Service Catalog offering, which can be fully integrated with the assyst ITSM toolset. The launch comes in response to an increasing interest in Service Portfolio [...]
IT Security – Ten Growth Areas For 2010
October 15, 2009 by Jimson Lee · Leave a Comment
Guest post by Ian Kilpatrick, chairman Wick Hill, specialists in secure infrastructure solutions Overall, the recession is likely to be a major factor in IT security purchasing decisions in the next year, with companies looking for solutions which will reduce ongoing costs and provide rapid ROI. 1. XTMs Users will migrate from UTM to XTM, [...]
How to Send a Fax Online while Traveling – A True SaaS Solution
October 15, 2009 by Jimson Lee · 2 Comments
How to Send a Fax Online while Traveling – without paying high fees from an Internet Cafe! I was recently traveling for an extended period of time and I noticed my credit card bill was outrageously high. When I logged in and checked my statement, I noticed several unauthorized charges from a large Canadian Telecom [...]
Web Help Desk Joins Enterprise Desktop Alliance In Leadership Role
October 14, 2009 by CRM Helpdesk Software · 1 Comment
EDA Expertise in Enterprise Mac Integration Now Includes Service Desk Solutions SUNNYVALE, Calif. — The Enterprise Desktop Alliance (EDA) announced that Web Help Desk has joined its collaboration of software vendors dedicated to making it easy to deploy, integrate and manage Macs in Windows-based IT environments. Web Help Desk’s IT Service Management (ITSM) software brings [...]
VentureVoip = Asterisk and Open Source CRM Under Development
October 14, 2009 by Jimson Lee · Leave a Comment
One of the biggest shifts in the CRM minefield is unified communications. Social CRM and BI (Business Intelligence) integration are other aspects that is driving the shift in today’s cultural and economic change. There is a increased demand for cloud computing-based customer service solutions in the SMB market. Luckily, there is no need for expensive [...]
UK Cloud Computing World Forum – October 22, 2009
October 14, 2009 by CRM Helpdesk Software · Leave a Comment
Cloud Computing Conference Close to Sell Out as Show Proves Real Hit The Cloud Computing World Forum – www.cloudwf.com – taking place on the 22nd October at 76 Portland Place, London has announced it is close to selling out for its forthcoming event. The show will see 200 senior professionals come together for a 1 [...]
Iron Mountain Enhances Portfolio with Hosted Email Management and Archiving Solution
October 14, 2009 by CRM Helpdesk Software · Leave a Comment
Company continues to deliver on the promise of secure, enterprise-class cloud storage with digital archiving platform for email management LONDON, UK ––Iron Mountain Incorporated (NYSE: IRM), the global leader in information protection and storage services, today announced at Storage Expo that its digital archiving solution for email management is now available for customers in the [...]
LinkedIn Profile Organizer – The Next CRM?
October 13, 2009 by Jimson Lee · Leave a Comment
In January, I wrote about how LinkedIn improved their services to look and smell like a CRM. I am a Personal user of LinkedIn, and a Premium Business account costs $24.95 a month which I think is pretty steep considering all the On-Demand SaaS offerings out there for CRM. After all, you can’t beat free. [...]
