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Social CRM – The Best Unified Instant Messengers

There’s no arguing that Twitter & Facebook are the top 2 social networking sites today.  Those 2 might change tomorrow, especially with Google Wave coming down the pipe.
Email platforms vary from user to user, and from corporation to corporation.
Gmail, Yahoo! and Hotmail/Live are the big 3 from home based email, and Exchange is slowly being [...]

Fujitsu Launches New Desktop Managed Services

CIOs found to be increasingly underwhelmed by industry’s current break-fix approach
London – Fujitsu is challenging the current status quo for commoditised desktop managed services (DMS) with the launch of its new DMS offering, available in the UK from today.  The service has been developed in response to the demand from customers for desktop managed services [...]

Enterprise Search Goes Mobile

Securely search the information stored across your organisation on demand – from your mobile device
A new way to search for data held on your company computers when you are on the road has been launched by UK specialist search company, Simplexo. The solution – Simplexo Mobile – has been developed to enable anyone working out [...]

How to Get FREE Internet Wi-fi Access in Rome, Italy

One of the best kept secrets of Rome is the free wi-fi Internet.  If you are carrying your laptop, why pay up to 5 euro an hour at an Internet Pointe when you can have an hour session for free?
In a joint venture with Uniwifi and Roma Wireless, Wi-fi (802.11g) is offered at most public [...]

Veeva CRM Upgrades Enhances Mobility, Analytics, and Formulary Management

Veeva Systems Enhances Mobility, Analytics, and Formulary Management Features in Transparent Upgrade of Veeva CRM
It’s the typical start to a day at a life sciences company. The sales representative grabs a coffee, sits down at his desk, checks his voicemail, and logs in to the system. Only this morning, the system is different and offers [...]

Synchronizing Gmail, Yahoo or Hotmail with Outlook

I am irked because I got a Paypal annual renewal bill from Yahoo for $19.99, which makes up a fraction of their recent $1.575 billion dollar 3rd Quarter revenue.
So why am I paying for email when there are so many free ones?
Almost a decade ago, I needed a web based email program that offered POP/SMTP [...]

Intelestream Releases Free 30 Day Trial of the on Demand CRM Application intelecrm

UPDATE: Intelestream will be hosting a free webinar, entitled “Understanding CRM” on Thursday, October 22nd, 2009 between 12:00 PM and 1:00 PM CDT
intelecrm is recognized as a leading on demand CRM solution for small and medium sized businesses.

Chicago, IL — Intelestream, Inc., the leader in open source CRM consulting and developers of intelecrm™, the [...]

Open-Xchange and SugarCRM Partner to Combine Open Source Collaboration/CRM Efforts

Integrating CRM data with Collaboration Platform Opens Knowledge Sharing Potential
Nuremberg, Germany and Cupertino, Calif. — Open-Xchange, the leading provider of open source groupware, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a cooperation to integrate data from SugarCRM and Open-Xchange collaboration software.
The integration enables users [...]

Gmail Viewer Now Includes Integration to Google Apps, YouTube

Salesforce.com isn’t the only SaaS company with the “All you need is a browser” attitude.
Google is at it again, thanks to Google Labs.  Plus, they have their own browser in the form of Chrome, but we’ll save that for another day.
Let’s start with Gmail.
I love the way you can view PDF or Word documents without [...]

What is CRM? Screw Technology. It’s Culture, Rules & Metrics

Like E-commerce, CRM all about efficiency.  Behind the scenes, computers and technology simply adds up a bunch of zeroes and ones faster than you can ever imagine.  And, it can get from Point A to Point B faster than FedEx or UPS.
Therefore, a CRM system, whether it’s your Rolodex and notepad, on-premise software, or a [...]

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