Auxilium Pharmaceuticals Selects Cegedim Dendrite SaaS CRM Solution

June 26, 2009 by CRM Help Desk

Medical Science Liaisons to Leverage Industry-Leading Key Opinion Leader Tool
BEDMINSTER, N.J.–Cegedim Dendrite today announced that Auxilium Pharmaceuticals (NASDAQ: AUXL) has selected and deployed the Software-as-a-Service (SaaS) version of its flagship Customer Relationship Management (CRM) solution, Mobile Intelligence™ on Demand. Cegedim Dendrite, the world’s leading provider of pharmaceutical CRM with a 35% marketshare, continues to [...]

IrontouchMS expands LiveTime Software’s European network of ITIL service providers.

June 16, 2009 by CRM Help Desk

Managed Services provider, IrontouchMS expands LiveTime Software’s European network of ITIL service providers.
Newport Beach, CA – LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced its partnership with Irontouch Managed Services, a leading IT services, solutions and product engineering company with offices based in California-USA, [...]

TeamSupport .com named Startup of the Day by Microsoft

June 16, 2009 by CRM Help Desk

TeamSupport.com named “Startup of the Day” by Microsoft
Dallas, TX — TeamSupport.com – a first-of-its-kind, SaaS-based integrated help desk and bug tracking system – was named “Startup of the Day” by the Microsoft® BizSpark™ program, a global endeavor to encourage the success of promising early stage business startups. Microsoft BizSpark acknowledged TeamSupport’s achievement with a company [...]

Syntellect Announces PhoneLink for Siebel CRM

June 12, 2009 by CRM Help Desk

The Next Generation CTI Product for Siebel 7 & 8 Customers
PHOENIX — Existing Siebel 7.x CTI Connect customers now have a cost-effective, like-for-like solution that offers a simple upgrade path to enhanced CTI with the latest versions of Siebel CRM. Syntellect PhoneLink for Siebel provides upgrading and new Siebel customers with the same enhanced [...]

SugarCRM Expands Footprint in Europe; Announces Latest Customer Wins

June 12, 2009 by CRM Help Desk

Munich Office Opens to Meet Growing Demand for Commercial Open Source CRM Solutions
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a series of milestones in the company’s European expansion, including a new corporate headquarters in Germany, a spike in commercial customer and strategic partner wins [...]

NetSuite Announces New Financial Planning Module Enabling Business Performance Management

June 11, 2009 by CRM Help Desk

Companies Gain Cost-Effective, Timely Access to Sophisticated Management and Planning Capabilities that On-Premise Vendors Sell for Millions of Dollars
SAN MATEO, Calif., — NetSuite Inc. (NYSE: N) , a leading vendor of on-demand, integrated business software suites for mid-market businesses and divisions of large companies, today announced plans to offer a new Financial Planning module [...]

Synygy Announces Full Integration with Salesforce CRM

June 8, 2009 by CRM Help Desk

Merges SPM and CRM with Single Sign-On and Seamless, Complete Functionality
CHESTER, Pa.–Synygy Inc., the most experienced provider of sales performance management (SPM) solutions, today announced that Synygy’s suite of on-demand SPM applications is now fully integrated with Salesforce CRM—seamlessly merging the management of sales performance and the management of customer relationships.
Salespeople and sales [...]

Numara Software Releases Numara Track-It! 9

June 4, 2009 by CRM Help Desk

Tampa, Fla. – Numara® Software, Inc., a leader in service desk management solutions for IT professionals, today announced the latest version of Numara® Track-It!®, the world’s most widely installed help desk software and asset management solution, which is used at nearly 50,000 customer sites around the globe. With unmatched ease-of-use and integrated automation, Numara Track-It! [...]



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