SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools

May 28, 2009 by CRM Help Desk

New Features Enable Users to Quickly Create New Themes and Custom Mobile Views, and Offers More Dynamic Team Management and Integration Capabilities Surrounding Core CRM Processes
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of its new web services framework, platform improvements, and [...]

Zoho Success Leads to ZOHO Corp.

May 28, 2009 by CRM Help Desk

Zoho Success Leads to ZOHO Corp.
Parent Company Renamed to Reflect Zoho’s Emergence as Dominant Division
PLEASANTON, Calif.–Zoho today announced that the name of its parent company has changed from AdventNet, Inc., to ZOHO Corporation, effective immediately. The name change represents the evolution of the company and the emergence of Zoho as its widely known [...]

Customer Connect Associates Puts Microsoft CRM and Salesforce.com Side by Side

May 21, 2009 by CRM Help Desk

“Salesforce.com and Microsoft CRM – Side-by-Side Demo” will begin at 10:15 a.m. on May 28th
CORNELIUS, N.C.–Customer Connect Associates (www.customer-connect.com) announces that its next “Success Accelerators” webinar (www.successaccelerators.com) will pit two popular Customer Relationship Management (CRM) tools against each other in a battle to the death. Well, perhaps “Salesforce.com and Microsoft CRM – Side-by-Side Demo” won’t [...]

Zoho Receives a 2009 “Webware 100″ Award for Productivity

May 21, 2009 by CRM Help Desk

PLEASANTON, Calif.–Zoho today announced that its suite of award-winning on-line business applications received a 2009 Webware 100 award for Productivity by Webware, a CNET site. The Web 2.0 user community cast more than 630,000 votes in an online voting poll which ultimately selected the winners. Finalists for the 2009 Webware 100 Awards were selected by [...]

SugarCRM Professional Receives 2009 SIIA CODiE Award for Best Open Source Solution

May 21, 2009 by CRM Help Desk

SugarCRM Awarded Additional Accolades to Highlight Top Honors for Continuing Product Innovation and Customer Success

CUPERTINO, Calif.–SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that Sugar Professional has been recognized as the “Best Open Source Solution” by the Software & Information Industry Association (SIIA) 2009 CODiE Awards. [...]

InfraDesk Nominated for Best New Product in the People’s Choice Stevie Awards SaaS Category

May 20, 2009 by CRM Help Desk

InfraDesk™, on demand service desk, has been nominated into the People’s Choice Stevie® Awards Software-as-a-Service category for Best New Product

BEDFORD, MA — InteQ, a leading provider of on demand IT Service Management solutions, announced today that InfraDesk™, On Demand Service Desk, has been nominated for Best New Product in the Software-as-a-Service (SaaS) category for the [...]

Business Process Re-Engineering? Try Business Process Discovery

May 19, 2009 by CRM Help Desk

Fujitsu launches new service – ‘Business Process Discovery’

Innovative approach to business process visualisation helps organisations to make efficiency gains and reduce costs by better understanding their operations and processes

Fujitsu has announced that it is offering the means to provide accurate visualisation of existing business processes through an evidence-based approach. The new service – called [...]

Veeva Systems Hosts Largest Pharma SaaS CRM Gathering

May 11, 2009 by CRM Help Desk

PLEASANTON, Calif.–On May 19th and 20th, Veeva Systems will host the largest SaaS CRM conference ever held exclusively for the life sciences industry in Philadelphia. Over 125 Veeva CRM customers, partners, and industry leaders are expected to attend the first annual Veeva Customer Summit. SaaS CRM success stories will be presented by companies ranging from [...]

SugarCRM Announces GetSocial Twitter Module as SugarForge.org Project-of-the-Month

May 6, 2009 by CRM Help Desk

New Features Integrate Marketing with Social Media to Expand Communication and Customer Service Capabilities

CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the GetSocial Twitter™ Module has been named the “Project-of-the-Month” for SugarForge.org. The GetSocial Twitter module allows companies to seamlessly integrate social marketing to Twitter from [...]

Webtrends and Teradata Team Up to Provide the Complete Customer View

May 5, 2009 by CRM Help Desk

Data giants form strategic partnership

Web analytics and marketing optimisation company Webtrends today announced a partnership with data warehousing and business analytics market leader Teradata, which will deliver vital information to businesses based on customer interactions from both the online and offline environments.

This announcement from the Teradata Universe conference in Istanbul, will be welcomed by marketers [...]

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