RightNow Introduces High Security Hosting for US Department of Defense and Federal Civilian Agencies
April 13, 2009 by CRM Helpdesk Software · Leave a Comment
First On Demand CRM Vendor to Offer High Security SaaS Capabilities, Helping Government Agencies Leverage the Cloud BOZEMAN, Mont.–RightNow® Technologies (NASDAQ:RNOW) today unveiled new, highly secure, defense-ready hosting capabilities designed to support both the Department of Defense (DoD) and other civilian government and intelligence agencies that require stringent, evolving levels of compliance and security. Two [...]
Avidian Technologies Survey Reveals Small to Medium Businesses Want CRM Simplicity and Compatibility
April 6, 2009 by CRM Helpdesk Software · Leave a Comment
Companies Looking for CRM Solutions That Are Easy to Use and Available on Demand REDMOND, Wash.–Avidian Technologies today released the findings of its Customer Relationship Management (CRM) survey. The survey found that the majority of small to medium businesses (SMBs) are unfamiliar with the terms Customer Relationship Management (CRM) and Software as a Service (SaaS), [...]
Gartner Says Worldwide Enterprise Software Market to Experience Flat Growth in 2009
April 3, 2009 by CRM Helpdesk Software · Leave a Comment
Gartner Says Worldwide Enterprise Software Market to Experience Flat Growth in 2009 Enterprise Software Revenue Forecast for 2009 is $222.6 Billion STAMFORD, Conn.– Worldwide enterprise software revenue is forecast to total $222.6 billion in 2009, reflecting a “flat” 0.3 percent growth rate from 2008 revenue of $221.9 billion, according to Gartner, Inc. Analysts said that [...]
nGenera presents Surviving & Succeeding in Difficult Times Webinar
April 3, 2009 by CRM Helpdesk Software · Leave a Comment
nGenera Announces April 7th Webinar, Surviving & Succeeding in Difficult Times, Presented by Don Tapscott, Noted Author and Authority on Business Strategy Complimentary Live Event Offers Competitive Strategies for Sustainable Growth nGenera Corporation™, maker of a unique platform of collaborative enterprise management solutions, today announced Don Tapscott, noted author and leading authority on business strategy, [...]
AMC Technology Launches Software Donation Program for Nonprofit Organizations
April 3, 2009 by CRM Helpdesk Software · Leave a Comment
In response to the Convio TeamRaiser CRM for Nonprofit Organizations, this is the press release by AMC Technology. AMC Technology Launches Software Donation Program for Nonprofit Organizations Full CRM Integration Functionality Available for Charitable Contact Centers RICHMOND, Va.–AMC Technology, L.L.C., a leading provider of multi-channel integration solutions for contact centers, today announced the creation of [...]
Zoho Chat 2.0 Debuts Multi-Protocol Chat
April 1, 2009 by CRM Helpdesk Software · Leave a Comment
Supports Yahoo!, Google, MSN, AIM, ICQ, Jabber-based IM Networks Web 2.0 Expo San Francisco 2009 Booth #829 PLEASANTON, Calif. — Zoho today announced Zoho Chat 2.0, the latest version of the company’s online instant messaging software. Highlighted by multi-protocol support, Zoho Chat 2.0 lets users chat with members on Yahoo!, Google, MSN, AIM, ICQ, and [...]
MSP – Managed Service Pretenders
April 1, 2009 by Jimson Lee · Leave a Comment
Does anyone have bad experiences with their Managed Service Provider? Here is an old joke, which I’ll post since it’s April Fool’s Day: There once was a Managed Service Provider Salesman that had a product demos that could do all your CRM, Help Desk, and ERP solutions for a low monthly cost. Customizing and configuring [...]
