Verticals onDemand Changes Name to Veeva Systems

March 31, 2009 by Jimson Lee

I’m not so crazy about this name change.

Is it suppose to emulate the “Viva Las Vegas” jingle?

They couldn’t secure Veeva.com, at least not yet, so you’ll have to go to VeevaSystems.com

In any case, Veeva is here to stay. Here is their press release.

Veeva, meaning “to live”, demonstrates company’s mission to bring the benefits of [...]

Qualys Adds Remote Detection of the Conficker Worm

March 31, 2009 by CRM Help Desk

New QualysGuard Detection Allows Organizations to Detect the Multiple Variants of the Conficker Worm on their Global Networks

Slough, UK — Qualys, the leading provider of on demand IT security risk and compliance management solutions, today announced that it added remote detection of the Conficker Worm, which has been spreading in corporate networks since November of [...]

Envision to Host Webinar on Applying Time Management Principles to Increase Contact Center Effectiveness

March 30, 2009 by CRM Help Desk

Webinar Will Detail Best Practices for Improving Performance to “Do More with Less”

SEATTLE — Envision Telephony, Inc., a leading global provider of workforce optimization solutions for the contact center and enterprise, today announced a new webinar for contact center professionals and executives titled, “Apply Time Management Principles and Increase the Effectiveness of Contact Center Management” [...]

Best CRM Software by Industry: Construction Sector

March 26, 2009 by Jimson Lee

The recession is taking a big hit in the homebuilders and Construction Sector. Even in Vancouver, BC, since the 2010 Olympic bid was announced in 2003, we are seeing a downturn in this once-upon-a-time super hot market.

The idea goal for any homebuilders is to improve customer satisfaction, increase margins, and achieve a better [...]

InteQ to Demonstrate InfraDesk at the Annual Help Desk Institute Conference & Expo

March 26, 2009 by CRM Help Desk

InteQ to Demonstrate InfraDesk, a SaaS-Based Service Desk, at the Annual Help Desk Institute Conference & Expo

InfraDesk, On Demand Service Desk, will be showcased in Las Vegas to over 2000 IT Support Professionals

BEDFORD, MA, – InteQ, a leading provider of On Demand IT Service Management solution, will be exhibiting for the first time at [...]

QuickArrow Unveils Next-Gen Integration with Microsoft Outlook

March 25, 2009 by CRM Help Desk

Spring Release Enables Better Scheduling, Tighter Project Cost Controls, Improved Project Planning Capabilities, Smoother Quote-to-Cash Automation, Improved Reporting Performance, and More

Austin, Texas – QuickArrow, Inc., the leader in SaaS Services Automation, today announced the availability of the Spring Release of its Professional Services Automation (PSA) solution. This release is highlighted by several innovative additions, [...]

Salesgenie.com Teams with U.S. Chamber of Commerce to Generate Sales Leads for Members

March 24, 2009 by CRM Help Desk

Chamber Members Can Benefit by Zeroing in on More Sales Prospects Like Their Best Customers

SAN CARLOS, Calif. — Salesgenie.com® (an infoGROUP company), the leading provider of targeted lead generation for sales professionals has become the exclusively endorsed provider of sales lead generation for U.S. Chamber of Commerce members. As part of the agreement, Salesgenie.com will [...]

Vancouver MLS Selects Marqui to Launch Its Online Presence

March 22, 2009 by CRM Help Desk

Marqui Solutions Inc., a leading provider of on-demand marketing automation and website content management software, announced today that Vancouver Major League Soccer, the latest British Columbia sports franchise, has selected Marqui to kick-off its online presence.

The Marqui solution will help Vancouver MLS build a strong connection with its fan base and help fuel greater interest [...]

SugarCRM Selects Connector Tool for Google Calendar as SugarForge.org Project of the Month

March 20, 2009 by CRM Help Desk

Connector Tool Allows SugarCRM Users to Integrate Business Activities Within Google Calendar to Increase Efficiency and Customer Service

CUPERTINO, Calif. — SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it has selected MyCRM GmbH’s Connector Tool for Google Calendar™ as the SugarForge.org Project of the Month. MyCRM [...]

14th Annual Conference Promises More ITIL Case Studies

March 18, 2009 by CRM Help Desk

“Good To Great” Theme Will Showcase Best-Of-The-Best IT Departments

TORONTO, ON – At less than a month after the 13th Annual International IT Service Management Conference and Exhibition in Las Vegas that drew nearly 2,000 attendees, Pink Elephant today announced plans for the next conference, returning to the Bellagio from February 21-24, 2010.

The next [...]

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