Chrome Delivers 300% Performance Boost for Cloud-based CRM Software
November 12, 2008 by CRM Helpdesk Software · Leave a Comment
2008 may be the year of the Chrome, but you can bet we’ll see more of Chrome in 2009, as companies are buckling down on their spending and move towards cost saving SAAS solutions. From TGDaily: Chrome delivers 300% performance boost for cloud-based CRM software Chicago (IL) – When Google released its Chrome browser earlier [...]
Epicor Expands Global Footprint for IT Service Management
November 11, 2008 by CRM Helpdesk Software · Leave a Comment
Epicor ITSM to Offer Support for 14 Languages and Greater Business Integration Through Advanced Extensibility IRVINE, Calif. — Epicor Software Corporation, a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced its expanded world footprint for IT Service Management (ITSM) through Epicor ITSM, a complete service [...]
Convio Achieves SAS 70 Compliance
November 11, 2008 by CRM Helpdesk Software · Leave a Comment
Convio Achieves SAS 70 Compliance AUSTIN, Texas–Convio, Inc. – the leading provider of on-demand constituent relationship management software and services to nonprofit organizations – today announced that it has successfully completed the SAS 70 Type II audit with no exceptions. “Our clients trust us to deliver proven processes, practices, and controls to meet the highest [...]
DolceGMail Firefox add-on integrates GMail and SugarCRM
November 11, 2008 by Jimson Lee · Leave a Comment
Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use Firefox for your browser, GMail for your email, and SugarCRM, that pipe dream is now a reality. You can now track Gmail messages about specific [...]
Web Help Desk Software Integrates With LANrev Client Management Solution
November 10, 2008 by CRM Helpdesk Software · Leave a Comment
Web Help Desk, a pioneering web-based help desk software solution, announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. Imported LANrev asset discovery data and instant access to LANrev client management tools from within Web Help Desk promotes immediate and quantifiable technician efficiencies. FREMONT, CA — MacsDesign Studio LLC, [...]
Ping Identity Announces PingConnect On-Demand Single Sign-on for SaaS Applications
November 6, 2008 by CRM Helpdesk Software · Leave a Comment
Ping Identity Announces PingConnect On-Demand Single Sign-on for SaaS Applications DENVER — Ping Identity(R) today announced PingConnect(TM), an on-demand Internet SSO (Single Sign-on) service for SaaS (software as a service) applications. Now available from Ping Identity, and on the Force.com AppExchange, PingConnect increases user adoption, reduces administration and strengthens security. PingConnect is initially available for [...]
Salesforce.com offers Cloud Computing with Force.com Sites
November 4, 2008 by CRM Helpdesk Software · 2 Comments
Bringing the power of Force.com to every Web application and Web site Force.com Sites will enable customers to run their Web sites in salesforce.com’s cloud Easily publish Force.com data and applications to any Web site – reaching new users and communities SAN FRANCISCO — Salesforce.com, the enterprise cloud computing company, today unveiled Force.com Sites, a [...]
Salesgenie.com Demonstrates Salesgenie on Salesforce Force.com
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
Salesgenie.com Demonstrates Salesgenie on Force.com at Dreamforce 2008 Improves sales effectiveness of customers by delivering quality, targeted sales leads within Salesforce CRM From Dreamforce 2008 SAN FRANCISCO — Salesgenie.com (an infoGROUP company), the leading provider of online solutions for sales effectiveness management announced today the availability of direct sales lead delivery from its online service, [...]
Zuora Introduces Z-Force for Salesforce.com Force.com Platform
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
Zuora Introduces Z-Force, A New Product Built on the Force.com Platform From Salesforce.com Zuora’s Z-Billing and Z-Payments Services Are Now 100% Integrated With Salesforce CRM From Dreamforce 2008 SAN FRANCISCO –Zuora, Inc., the fastest-growing on-demand subscription billing and payment service, today introduced its plans for Z-Force, a 100% native Force.com application, that pre-integrates Z-Billing and [...]
Worldwide CRM Software Market to Grow to $13.3b in 2012
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
Strong CRM Growth Predicted The worldwide customer relationship management (CRM) software market is poised for healthy growth through 2012 when revenue is forecast to reach $13.3 billion. Revenue is projected to surpass $8.9 billion in 2008, a 14.2 percent increase from preliminary 2007 revenue estimates of $7.8 billion, according to Gartner, Inc. in an earlier [...]
