Bluewolf’s bw.Connect for Salesforce CRM Ideas Now Available on Force.com

October 30, 2008 by CRM Help Desk

First solution to extend the power of Salesforce CRM Ideas: helps companies connect community input back to accounts and contacts in Salesforce CRM to drive deeper customer relationships

NEW YORK–Bluewolf (www.bluewolf.com) today announced the availability of bw.Connect for Salesforce CRM Ideas on the Force.com AppExchange. bw.Connect for Salesforce CRM Ideas is a new solution that enables […]

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New Customer Relationship Management Software made for Mac

October 28, 2008 by CRM Help Desk

Ntractive today announced the launch of Elements SBM 1.0, the hybrid web application offering a robust business management solution for Mac OS X. Elements SBM is an intuitive, elegant business management environment for small-to-medium enterprises (SME) heavily focused on customer relationship management (CRM), project management, personal information management (PIM), inventory management and document management.

“With over […]

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Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

October 24, 2008 by CRM Help Desk

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008

Total SaaS Revenue Will More than Double by 2012

Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue […]

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Another Facebook to Salesforce Connector with Appirio

October 23, 2008 by CRM Help Desk

Appirio Helps Businesspeople Connect the Facebook(R) Platform to Salesforce CRM

New On-Demand Application From Appirio Lets You Know When Friends Do Business With Your Company

SAN MATEO, CA, — Appirio (www.appirio.com) today announced a Facebook application that allows businesspeople to use their social network to get their job done. Appirio’s new product, MyFriends@Work, connects the sophisticated CRM […]

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NetSuite CRM Targets Salesforce.com Customers

October 22, 2008 by Jimson Lee

Netsuite is going for the jugular.
It’s no secret they are trying to steal customers from Salesforce.com at half the cost.
Maybe they were inspired by all the “help” Entellium got from other CRM companies such as Maximizer or EnterpriseWizard
Their program is called RenewForce and is available to any customer with a paid subscription […]

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Epicor 9 Redefines the Enterprise Application Software Experience

October 20, 2008 by CRM Help Desk

Epicor® Announces Epicor 9 Redefines the Enterprise Application Software Experience

Next-Generation Enterprise Resource Planning Solution Featuring Epicor True SOA, Uniquely Configurable Global Engines, and Far-Reaching Functionality

LAS VEGAS — Epicor Software Corporation , a leading provider of enterprise business software for the midmarket and divisions of Global 1000 companies, unveiled today to nearly 2,000 attendees at its […]

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Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications

October 20, 2008 by Jimson Lee

One of my more interesting and frustrating projects for a software company involved integrating and customizing multiple databases, including their CRM, Call Center for support, and bug/defect tracking for all releases of their software.

The goals were simple. The Sales team wanted to initiate sales tracking with accurate sales forecasting, plus an effective lead generation […]

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Faceforce equals Facebook plus Salesforce.com AppExchange

October 19, 2008 by CRM Help Desk

CRM Help Desk Software.com is an independent 3rd party resource to CRM, Help Desk and ERP software.

So we only present news and opinionated commentary as we see it happen live on cybespace and in our research labs.

So, yesterday when I wrote about Facebook CRM via Microsoft Dynamics CRM technology, in all fairness, Microsoft Dynamics isn’t […]

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Facebook CRM via Microsoft Dynamics CRM technology

October 18, 2008 by Jimson Lee

You knew this would be coming one day. That day is now.
I wrote about the risks and solution using Facebook to store your business contacts.
Facebook is the new “middleware”. Your Facebook messages may be as high as your regular daily emails and SMS text messages.
With Microsoft’s Dynamics CRM technology and the use if […]

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NetSuite’s On-Demand Services Resource Planning? Is SRP the New ERP?

October 16, 2008 by CRM Help Desk

NETSUITE UNVEILS THE INDUSTRY’S FIRST AND ONLY ON-DEMAND ENTERPRISE APPLICATION FOR SERVICES RESOURCE PLANNING (SRP)

NetSuite SRP Integrates NetSuite and OpenAir Technology to Deliver the “Holy Grail” of On-Demand Applications to Address the End-to-End Business Process Needs for Project-Based Businesses

SAN MATEO, Calif. - NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for […]

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