FreeCRM Now the Safest Online CRM in the Industry
August 13, 2008 by CRM Helpdesk Software · Leave a Comment
FreeCRM.com Adds McAfee Secure and PCI Compliance SAN FRANCISCO, CA, — FreeCRM.com, the world’s largest on-demand provider of SaaS CRM services with over 87,000 customers, today announced it is enhancing its security — and protecting its customers — by implementing advanced hacker-safe and PCI compliance scanning technology to protect, audit, and certify network and e-business [...]
iDashboards presents Olympic Results Tracking
August 12, 2008 by CRM Helpdesk Software · Leave a Comment
If you work in a Call Center or Service Desk, you know the importance of customer scorecards, detailed support metrics, and overall customer service efficiency. As well, you probably track and measure incoming call volumes, problems resolved, and types of issues. With the Beijing Olympics in full force, iDashboards presents an Olympic moment with Real [...]
IFS Announces Heightened User Experience for its CRM Solution
August 12, 2008 by Jimson Lee · Leave a Comment
“Heightened User Experience”… hmmm… I don’t know if this title is meant to be an eye grabber, with implications of ecstasy or sex (or both!). Of course, Information Technology can be dull and boring at times, and the headline did catch my eye, so this press release was worth mentioning. The press release didn’t go [...]
Product Comparison for Customer Relationship Management Solutions for Small Enterprises
August 12, 2008 by CRM Helpdesk Software · Leave a Comment
DUBLIN, Ireland–Research and Markets has announced the addition of the “Product Comparison – Customer Relationship Management Solutions for Small Enterprises” report to their offering. The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprise and mid-markets. New market trends, such as Software as a [...]
Zoho Welcomes Prestige Home Automation as One Millionth User
August 11, 2008 by CRM Helpdesk Software · Leave a Comment
Success of Online Business Apps Positions Company as IT Department for SMBs PLEASANTON, Calif.–Zoho today announced that Dean Detton, founder of Prestige Home Automation, is the company’s one millionth user. The news validates Zoho’s user-driven success and the increasingly influential role the company plays in defining the dynamics of the online business application market. To [...]
Soffront CRM Supports Multi-Currency
August 6, 2008 by CRM Helpdesk Software · Leave a Comment
New Feature Eliminates Restrictions on Global Sales across Borders and Currencies FREMONT, Calif.-Soffront Software Inc. (www.soffront.com), the leader in mid-market CRM software, today announced multi-currency support in version 8.7 of its popular software. This multi-currency feature increases efficiency of the sales team to conduct business using worldwide currencies. Multi-currency support is available in all Soffront [...]
FrontRange Solutions Launches Next-Generation IT Service Management Solution
August 2, 2008 by CRM Helpdesk Software · Leave a Comment
ITSM Version 6.1 Helps Organizations Accelerate ITIL® Adoption And Meet Governance and Compliance Challenges; Supports Microsoft .NET 3.0 and WPF PLEASANTON, Calif.–FrontRange Solutions today announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1, a next-generation software application that gives mid-sized and enterprise IT and customer service organizations an innovative solution that improves the [...]
