Open Source CRM: SugarCRM vs. Concursive vs. SplendidCRM

August 29, 2008 by Jimson Lee

With all the focus on the mega-giant CRM companies like Salesforce.com, it’s refreshing to see a new crop of Open Source CRM packages available. I always mention SugarCRM or vTiger when talking about Open Source CRM, but there are a few bridesmaid that are worth mentioning.

In this article from ostatic.com, they highlight the features […]

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SugarCRM Announces Sugar 5.1 General Availability

August 28, 2008 by CRM Help Desk

Delivers Enhanced Enterprise Reporting and Wireless Features. SugarCRM’s User Base Consists of Over 400,000 Users on 50,000 Installations in 195 Countries

CUPERTINO, Calif.–SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.1, which includes new reporting and wireless capabilities for SugarCRM. The […]

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Web Help Desk Launches Version 9 Cross-Platform Help Desk Software

August 25, 2008 by CRM Help Desk

Cross-Platform Web Help Desk Software Version 9 Combines a More Refined User Experience with Multi-Tiered Approval Workflow and a Revolutionary Approach to Asset Management Through Plug-In Architecture

FREMONT, CA — MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to […]

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STOCK NEWS: Salesforce.com Shares Plunge on Growth Concerns

August 23, 2008 by CRM Help Desk

From Yahoo News:

Salesforce.com stock plunges more than 18 percent on concern about decelerating growth

SAN FRANCISCO (AP) — Salesforce.com Inc.’s stock price plunged more than 18 percent Thursday amid fears that the Internet software service is headed for a slowdown as the flagging economy makes it more difficult to sign up new customers.

The San Francisco-based company […]

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Salesforce.com Acquires InStranet

August 20, 2008 by CRM Help Desk

Salesforce.com Acquires InStranet, Bringing Industry-Leading Knowledge Base Technology to Salesforce CRM Customer Service & Support

SAN FRANCISCO, — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the acquisition of InStranet, the leading provider of knowledge management technology for business to consumer (B2C) call centers. The acquisition brings powerful knowledge base […]

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xTuple ERP 3.0 Wins Best Business Application at LinuxWorld Conference & Expo 2008

August 20, 2008 by CRM Help Desk

Multi-Functional Open Source Product Lauded in LinuxWorld Product Excellence Awards For Its Strong Features, Active and Collaborative Global User Community

NORFOLK, VA — xTuple, the leader in open source enterprise resource planning software, today announced its xTuple ERP 3.0 application has been named “Best Business Application” for 2008 in the prestigious LinuxWorld Product Excellence Awards competition […]

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Workday: The Next Software Power?

August 19, 2008 by CRM Help Desk

To compare Workday to Salesforce.com can be an insult or compliment, depending on who’s side you are on.

That is like asking Marc Benioff, Salesforce.com’s CEO, who is going to be the next Salesforce.com?

“There’s only one Salesforce.com,” quotes Benioff.

At the end of the day, SaaS is all about uptime, credibility, and security.

And the long term vision, […]

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Maximizer Software Launches New Brand and Corporate Focus on Mobile CRM

August 18, 2008 by CRM Help Desk

1,600 Companies Worldwide Adopt Mobile CRM Solution

VANCOUVER, BRITISH COLUMBIA — Driving the mobile CRM wave, Maximizer Software Inc., a leading provider of simple, accessible customer relationship management (CRM) solutions, has announced its new mobile CRM brand - Maximizer Mobile CRM. To date, more than 1,600 companies worldwide have adopted Maximizer’s mobile CRM solutions, proving the […]

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Intelestream and Compiere Partner to Deliver Integrated ERP Solutions

August 18, 2008 by CRM Help Desk

Intelestream is well positioned to bridge Compiere’s ERP solution with open source CRM applications, including the SugarCRM™ product line.

Intelestream has already commenced with Compiere professional services engagements. Interested parties may contact Intelestream for more information.

Chicago, IL — Intelestream, Inc. today announced the company has expanded its service offerings to include implementation and customization of Compiere’s […]

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