Salesforce.com Apps Now Available for the iPhone

Salesforce.com’s Award-winning Salesforce CRM Applications and Force.com Platform Now Available For iPhone SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced its industry-leading Salesforce CRM applications and Force.com platform are available as Salesforce Mobile applications for iPhone on Apple’s App Store. Businesses of all sizes now have [...]

Microsoft SaaS Pricing for Exchange, SharePoint Revealed

Source: NetworkWorld Microsoft’s prices have always been geared to be affordable for the masses. And when entering a new market, it seems to always start low-ball. Microsoft today finally revealed how it will price online services, including Exchange and SharePoint, and how it will share revenue with partners. The company used its annual Worldwide Partner [...]

Microsoft CRM Online Drops Price to 19 Dollars a Month

Once upon a time you had to pay for a browser software, just like any other application such as word processing. Netscape Mozilla was a paid product, which you could purchase as a shrink wrapped box of software. I remember paying $39 for it back in 1995. Of course, rivals lowered their prices until finally [...]

On-Demand Project Portfolio Management Solves Multiple Requirements for CIOs

SAN FRANCISCO, CA — With demands on CIOs at an all-time high, IT organizations must remain agile in the face of mounting requests and changing corporate strategies. CIOs are turning to tools such as on-demand Project Portfolio Management (PPM) software to manage these increasing demands. On-demand PPM solutions are fast becoming an essential part of [...]

Entellium CRM Enters Channel Through PC Mall and Zones

SEATTLE — Entellium, a global developer of on-demand Customer Relationship Management (CRM) software for small businesses, today announced that customers now are able to purchase Entellium’s CRM solution Rave directly through direct providers PC Mall and Zones. This first move into the channel supports Entellium’s goal of making Rave more broadly available to small business [...]

Identity Management-as-a-Service with Symplified

First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), then Verticals onDemand launched Mobility-as-a-Service (MaaS). Now we have Identity Management-as-a-Service (IdMaaS). Here is a great read from Informationweek. Identity Management As A Service Just before the long July 4 holiday weekend, I had a chance to speak with on-demand identity management start-up [...]

AMR Research Report Ranks Top 10 CRM Vendors

The Top 3 on this list should come to no surprise. What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3. What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list. As expected, Salesforce.com is doing [...]

IBM Technology To Protect Customer Data in the Call Center

Made in IBM Labs: IBM Technology to Protect Customer Data in the Call Center Industry — Next-Generation Data Masking Technology Advances Security and Privacy of Critical Customer Data NEW DELHI, INDIA and BANGALORE, INDIA — Researchers at IBM’s India Research Laboratory have developed advanced data Relevant Products/Services masking technology that helps call centers protect critical [...]

Product Evaluation – Customer Relationship Management: Salesforce.com Available

DUBLIN, Ireland — Research and Markets has announced the addition of the “Product Evaluation – Customer Relationship Management: Salesforce.com” report to their offering. We recently completed a comparison of six market leading Customer Relationship Management (CRM) solutions. One of the evaluated products was Salesforce.com. The evaluation examines specific strengths and weaknesses to determine to what [...]

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