Maximizer Software Partners with McObject to Improve Mobile CRM on BlackBerry Devices

June 12, 2008 by CRM Help Desk

VANCOUVER, BRITISH COLUMBIA - Maximizer Software Inc. , a leading provider of simple, accessible customer relationship management (CRM) solutions, today announced its partnership with McObject, a provider of embedded database technology for intelligent, connected devices, to enhance mobile productivity on Maximizer’s mobile CRM offering for BlackBerry® smartphone devices.
“Accessing up-to-date information on customers is critical to […]

Etelos Projects and Etelos CRM Receive Additional Functionality and Upgrades

June 11, 2008 by CRM Help Desk

Etelos Releases Updates for its Two Popular Business Management Applications to Improve Reliability, User Experience and Usability

SAN MATEO, Calif.–Etelos, Inc. today announced the release of updated versions of Etelos Projects™ (Project Management) and Etelos CRM™ (customer relationship management). The updated versions of these applications, including Etelos Projects for Google Apps, Etelos CRM, Etelos CRM for […]

CoreTrac is Setting the Right Track for Banking-Specific CRM Solutions

June 11, 2008 by CRM Help Desk

Provider of ResourceOne annouces addition of American National Bank/Peoples National Bank to their expanding customer base
Austin, TX (PRWEB) June 9, 2008 — CoreTrac, Inc., provider of ResourceOne, the easy-to-use and affordable Client Relationship Management (CRM)/ Sales Force Automation (SFA) software solution for community financial institutions, announced today the addition of American National Bank / Peoples […]

Verticals onDemand Launches First Mobility-as-a-Service

June 10, 2008 by CRM Help Desk

First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), and now we have Mobility-as-a-Service (MaaS). Note that Mobility-as-a-Service™ is trademarked.

Verticals onDemand Launches First Mobility-as-a-Service™ Application for Life Sciences Companies

VMobile™ delivers anywhere access to data with zero maintenance costs
PLEASANTON, Calif.–(BUSINESS WIRE)–Verticals onDemand, the pharmaceutical industry’s leading provider of Software-as-a-Service (SaaS) CRM […]

Tracking Methods - Should you be Concerned?

June 10, 2008 by Jimson Lee

Think of this day to day scenario:

You go to Safeway, Ralphs or Vons, buy some food, and to get a discount, you swipe your membership card for the savings. No big deal, right?

But now the Supermarket giant can track your purchases and trends, and make sure your favorite cereal is always in stock. […]

Khameleon Software Announces Availability of SalesForce CRM Software Module

June 10, 2008 by CRM Help Desk

Khameleon Software announces its new SalesForce CRM module. The module makes sales processes more efficient by converting opportunities into quotes with just one click. The module also captures sales costs for a better view of total project cost.
Tampa, FL (PRWEB) - Khameleon Software announces immediate availability of its new, fully integrated SalesForce CRM module. The […]

WordPress, SugarCRM, Media Wiki and phpBB Now Available in the Etelos Marketplace

June 9, 2008 by CRM Help Desk

San Mateo, Calif. - Etelos, Inc. today announced the availability of WordPress, SugarCRM, Media Wiki and phpBB on the Etelos Marketplace. The applications are now available as hosted solutions ready to deploy on-demand for enterprises, small businesses, bloggers and individual users looking to connect with customers and others. These on-demand applications help foster collaboration, online […]

SDLC Process or ITIL? Wrong question

June 6, 2008 by CRM Help Desk

By David Nichols, www.itsmsolutions.com
The full article can be found here.
Ever-increasing business and technological complexity are driving successful IT organizations to search for methodologies to ensure that new or changed IT services meet the requirements of the business customers, and create value for the business by being designed, delivered and operated in an efficient and effective […]

SAP Targets Strong 2008 Outlook Despite Lag in US Market

June 5, 2008 by CRM Help Desk

SAP expects that its 2008 targets will remain on track despite some hardships in the U.S. market. The company reaffirmed its 2008 outlook at its annual general meeting, with CEO Henning Kagermann calling SAP’s core business “very healthy.”
Germany-based SAP (NYSE: SAP) is planning to expand its business to help shore up its position as Europe’s […]

CRM Failures: Businesses Failing to Use CRM Software to Full Potential

June 4, 2008 by Jimson Lee

I think there is an error in my headline today.

It should read:

Businesses are still failing to use their SOFTWARE to its full potential.

How many IT projects fail after 1 year? How many White Elephants or “Islands of Databases” do you have in your organization?

This picture best describes why most projects fail, including CRM implementations.

Here […]

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