Free ITIL V3 Foundation Certification - Sample Exam 3

June 30, 2008 by CRM Help Desk

The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper […]

Symplified Introduces On Demand Identity Management for Mid Market Enterprises

June 27, 2008 by CRM Help Desk

SinglePoint Network Enables Adoption of Cloud Computing By Linking On-Premise and SaaS Applications; Eliminates Integration, Complexity, Cost Barriers of Legacy Software

SAN DIEGO–Symplified, the On Demand Identity company, today unveiled here at the Catalyst Conference a revolutionary Software as a Service (SaaS) offering that makes Web access management accessible to mid market organizations. Powered by […]

Coveo G2B for CRM Enables a Complete View of Customer Information Deployable In Hours

June 26, 2008 by CRM Help Desk

Information access solution enables access to a unified view of customer data from CRM systems, tech support emails, support databases and more

BOSTON–Coveo Solutions Inc., a global provider of search-powered information access solutions, announced today the limited availability of Coveo G2B™ for CRM. Coveo G2B for CRM is the only information access solution to […]

OutSystems Accelerates Hyperion Therapeutic Go-to-Market

June 25, 2008 by CRM Help Desk

California Based Biopharmaceutical Company Deployed a Compliant CRM Solution in Three Weeks
SAN RAMON, Calif.–OutSystems announces that Hyperion Therapeutics, Inc. deployed the OutSystems CRM Solution in three weeks to manage all company interaction with customers, including institutions and the clinicians’ community.
Once Hyperion announced their series B financing and co-promotion agreement for AMMONUL® (sodium phenylacetate and sodium […]

Resolute Releases Health-Care CRM Software

June 23, 2008 by CRM Help Desk

Resolute Meets Growing Customer-Care Needs With Release of Its Healthcare Customer Engagement Software Solution — Innovative Solution Offers Health Plans the Ability to Reach and Effectively Communicate with Customers and Members

Resolute Solutions Corporation, a leading business and technology consulting firm, today announced the launch of its new Healthcare Customer Engagement solution, which provides a holistic […]

Free ITIL V3 Foundation Certification - Sample Exam 2

June 20, 2008 by CRM Help Desk

The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper […]

SourceForge - Largest Online Repository for Open Source Software Accepts MPower

June 19, 2008 by CRM Help Desk

Inclusion on SourceForge Lets Nonprofits Easily Collaborate on Development for Leading Constituent Relationship Management and Fundraising Software

MPower – which provides the most open, flexible, and powerful software for nonprofit constituent relationship management (CRM) and fundraising – today announced that its solution has been accepted by SourceForge.net, the world’s largest online repository of open source code […]

SugarCRM Receives Top Honors for TMCnet’s CRM Excellence and Product of the Year Awards

June 19, 2008 by CRM Help Desk

Customer Interaction Solutions and Communications Solutions Awards Showcase Outstanding Product Innovation and Improved CRM Practices for Customers

CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company received Technology Marketing Corporation (TMC)’s Communications Solutions 2007 Product of the Year Award and Customer Interaction Solutions 2008 CRM […]

Zuora and Boomi Partner to Deliver Integrated SaaS Billing On Demand

June 18, 2008 by CRM Help Desk

SaaS Industry Pioneers Combine to Deliver Pre-Integrated, One-Click Solution Between Billing and Accounting Systems

BERWYN, PA — Boomi, the market and technology leader for on-demand integration, today announced that it has partnered with Zuora to enable Software-as-a-Service (SaaS) integration for Zuora’s on-demand billing application with financial and customer relationship management (CRM) applications. Zuora is embedding the […]

Salesforce.com Awarded for Ethics

June 16, 2008 by CRM Help Desk

Salesforce.com Named to Ethisphere Institute’s 2008 ‘World’s Most Ethical Companies’ List for the Second Consecutive Year — Salesforce.com is honored along with industry leaders American Express, Google, Kellogg, PepsiCo and Starbucks.
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced that The Ethisphere Institute has named it to […]

Next Page »

CRM Help Desk Software