Did Google Leak the Salesforce.com Google Apps Integration?
April 16, 2008 by Jimson Lee
Interesting development here…
This video was added to YouTube on April 12, 2 days before the announcement. But April 12 was a Friday and the deal was announced on Monday April 14.
Other Interesting Tidbits
It is now reported that Salesforce made an offer to acquire Zoho before turning to Google.
According to Sridhar Vembu of Zoho, Salesforce.com […]
ITIL in 30 Executive Webinar - What’s New in ITIL Version 3?
April 15, 2008 by CRM Help Desk
Complimentary Webinar on Wednesday, April 16 at 12:00 p.m. ET
Bedford, MA, April 14, 2008 — ITIL® Version 3 has IT executives and professionals wondering what’s new and whether they should upgrade. This complimentary webinar will spotlight the differences between ITIL Versions 2 and 3, and discuss their impact on the service lifecycle. This session will […]
Why I Love Salesforce.com Integration with Google Apps
April 15, 2008 by Jimson Lee
Etelos CRM for Google Apps, step aside.
Is the end of software really here?
Salesforce.com and Google Apps both offer business software as a service, and now the companies have joined forces. Salesforce for Google Apps will provide an integration of the enterprise-oriented application suites.
The collaboration makes Google Apps available for all Salesforce.com customers at no […]
Salesforce.com and Google Introduce Salesforce for Google Apps
April 14, 2008 by CRM Help Desk
SAN FRANCISCO — Salesforce.com (NYSE: CRM), the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) and Google (Nasdaq: GOOG) today expanded their global strategic alliance to make it easy for companies of all sizes to run their business in the cloud with Salesforce for Google Apps. The combination of the Google Apps suite […]
NTRsupport Remote Software works in Leopard for CRM, Help Desk Support
April 14, 2008 by Jimson Lee
If you’re familiar with using PCAnywhere, WebEx, VNC or even Microsoft Remote Desktop / Microsoft Remote Assistance to do remote control for support, read on…
If you need On-Demand Remote Support to your customers or employees – anywhere and anytime, read on…
NTRsupport remote software works in Leopard
Last week, NTRglobal announced the expansion of support for its […]
Parature Announces Integration Partnership with Angel .com
April 12, 2008 by CRM Help Desk
The Global Leader in On-Demand Customer Service Software Partners with the Industry Leading Business Voice Solutions Provider
Vienna, VA - Parature, the global leader in on-demand customer service software, announced today an integration partnership with Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions. As part of the partnership, Angel.com’s […]
ITIL & Service Oriented Architecture
April 11, 2008 by CRM Help Desk
By David Nichols, www.itsmsolutions.com
The full article can be found here.
We hear a lot of buzz these days in software circles about Service Oriented Architecture (SOA). Software architects certainly place prime emphasis on it. But, beyond sharing the ‘SOA’ acronym with ITIL’s ‘Service Outage Analysis,’ how closely does Service Oriented Architecture really align with ITIL? Read […]
Microsoft Navision ERP Selection for SME – Things to be Consider
April 11, 2008 by CRM Help Desk
Microsoft Navision is specially designed for SME (Small and Medium Size Enterprises). It fulfills all basic requirements and needs of SME. Cost and time is the key area for any SME. They are more concern about cost and time for ERP software Implementation. Navision standard implementation takes lesser time as compare to other branded ERP […]
eGain Named “One to Watch” for 2008 by CRM Magazine
April 10, 2008 by CRM Help Desk
MOUNTAIN VIEW, CA, (MARKET WIRE) — eGain Communications (OTCBB: EGAN), provider of the industry’s top-rated* multichannel customer service and knowledge management software for in-house or on-demand SaaS deployment, announced today that CRM magazine has named the company as the “One to Watch” for 2008 in the web interaction management category.
The award was based on a […]
SAP Business One CRM Implementation Notes
April 9, 2008 by CRM Help Desk
SAP B1 ERP has integrated CRM functionality and you can purchase named user licenses for CRM only at half of the normal all-in-one user license price. Client Relation Management business logic typically fits to your sales people and considering typical business office, you may have as many as half of all office employee working […]


