SPS Commerce and NetSuite Host Webinar to Unveil a New SaaS Integrated Business Solution
April 22, 2008 by CRM Helpdesk Software · Leave a Comment
Event Features Experts from Largest Outsourced EDI Service Provider, the Leading On-Demand Business Software Suite Provider, and Energy Beverage Supplier, Mad-Croc SAN MATEO, Calif. & MINNEAPOLIS–SPS Commerce, the leading provider of SaaS EDI services and member of NetSuite’s NS-BOS Developer Program, and NetSuite Inc. (NYSE: N – News), a leading vendor of on-demand, integrated business [...]
Transitioning to ITIL® V3
April 22, 2008 by CRM Helpdesk Software · Leave a Comment
By Janet Kuhn, www.itsmsolutions.com The full article can be found here. While my friends, both young and old, are reading the just-released Harry Potter book, I have just finished reading another hefty and long-awaited British title – ITIL v.3 Service Transition. In the new ITIL V3 Lifecycle approach, Service Transition sits between Service Design and [...]
Zoho Debuts Enterprise-Grade Zoho CRM
April 21, 2008 by CRM Helpdesk Software · Leave a Comment
PLEASANTON, Calif. – Zoho today announced the enterprise-grade update of Zoho CRM, the company’s on-demand customer relationship management application for organizations that want to run their businesses online. A video tour of the key enhancements to Zoho CRM is available at http://www.viddler.com/raju/videos/21/. Users who would like to test drive the application without registering can try [...]
NetSuite OneWorld – Global Real-Time Front and Back Office Operations
April 21, 2008 by CRM Helpdesk Software · Leave a Comment
Integrated Suite and Cloud Computing Allow Mid-Sized Companies to Think Locally AND Globally by Unifying Business Operations in a Single System SAN MATEO, Calif. — April 17, 2008 — NetSuite Inc. (NYSE: N – News), a leading vendor of on-demand, integrated business management software suites that include Accounting / Enterprise Resource Planning (ERP), Customer Relationship [...]
SugarCRM Manages End-to-End SaaS Offering With Zenoss
April 20, 2008 by CRM Helpdesk Software · Leave a Comment
Market Leading ISV Manages Networks, Servers and Applications With Open Source IT Management Solution ANNAPOLIS, MD–(April 16, 2008) – Zenoss Inc., a leading provider of commercial open source network, systems and applications management software, today announced that SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, has deployed Zenoss for [...]
Wellpoint SSN, Medical Records Left Unsecured on the Internet
April 18, 2008 by CRM Helpdesk Software · Leave a Comment
This is scary. Health insurance provider Wellpoint has confirmed that personal information about 130,000 of its customers was left unsecured on the Internet. The information contained Social Security numbers as well as medical records. The article from the Chicago Tribune reported Wellpoint said customers in several states had information exposed in the last year because [...]
FireScope Brings New Predictability and Efficiency to IT Operations With CMDB
April 18, 2008 by CRM Helpdesk Software · Leave a Comment
New Fully Federated CMDB Simplifies Planning and Managing IT Change HUNTINGTON BEACH, Calif., FireScope, a leading developer of Business Service Management software that offers a real-time view of the business impact of IT Operations, today announced the availability of a new configuration management database (CMDB) in their family of IT service management suite of products. [...]
On-Demand CRM Market is the New SaaS Battleground
April 17, 2008 by CRM Helpdesk Software · Leave a Comment
New Report Analyzes Growth in On-Demand CRM and Identifies Recent Trends and Future Directions for this Marketplace NEW YORK- Analysts at Tier1 Research (T1R) find in a new report that since software as a service (SaaS) can be a cost-effective delivery method for software functionality, it is rapidly gaining acceptance. Nowhere has this adoption been [...]
Simple Sales Tracking – Simplicity at its Core: Sales!
April 17, 2008 by Jimson Lee · 1 Comment
The CRM market is one of the largest and most competitive markets out there. In this world, there is something for everyone. Large organizations love Salesforce.com. Open Source groups love vTiger or SugarCRM. Zoho has a large on-demand cult following. Outlook users love Avidian’s Prophet CRM. And then there are the smaller shops who still [...]
Enhanced Outlook Edition by Salesboom .com Drives User Adoption
April 16, 2008 by CRM Helpdesk Software · Leave a Comment
Release of Salesboom.com’s Enhanced Outlook Edition allows Web Based CRM Software users to synch contacts, tasks, notes, appointments, emails, cases, accounts and opportunities from Outlook to the Salesboom.com platform with the added ability to associate this data from Outlook to multiple records within Salesboom.com. Halifax, Nova Scotia April 15, 2008 — Salesboom.com™ leading vendor of [...]
