Saturday, February 4, 2012

Avidian Technologies Prophet CRM Software Allows SMB to Provide Large Business Customer Service

March 31, 2008 by CRM Helpdesk Software · Leave a Comment 

Avidian Technologies’ Prophet CRM Software Allows Small and Medium Businesses to Provide Large Business Customer Service.
Bellevue, WA, March 29, 2008 –(PR.com)– In today’s ultra competitive international corporate arena, size doesn’t matter. Whether a business is comprised of one person or has a payroll of thousands of employees, the end result can still be a cadre [...]

LiveOps Now Available on Salesforce.com AppExchange

March 31, 2008 by CRM Helpdesk Software · Leave a Comment 

SANTA CLARA, Calif., March 27, 2008 /PRNewswire/ — LiveOps, the virtual call center company, today announced the integration and certification of its On-Demand Call Center Platform with the Salesforce CRM application suite. This integration provides in-bound and out-bound telephony management, call routing, agent availability, CTI screen pop and call control for use with Salesforce CRM. [...]

SugarCRM Announces CRM Acceleration World Tour

March 30, 2008 by CRM Helpdesk Software · Leave a Comment 

Global Sponsors IBM and Research In Motion Join SugarCRM to Deliver One-Day, Intensive CRM Strategy and Product Education in 15 Cities Around the World
CUPERTINO, Calif.–(BUSINESS WIRE)–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced its CRM Acceleration World Tour, covering 15 cities on three continents. The first CRM [...]

InfoStreet Announces Small Business CRM

March 24, 2008 by CRM Helpdesk Software · 4 Comments 

InfoStreet Inc.,creator of the fully managed, Web-based IT and productivity software suite, StreetSmart, recently announced Version 2 of its popular Customer Relationship Management (CRM) application. StreetSmart’s CRM is aimed at small businesses, particularly those which do not wish to spend the 65-dollar and up (per-user) price of other Web based CRM offerings. StreetSmart’s CRM offers [...]

Oracle Releases Oracle CRM On Demand with New Social Networking

March 18, 2008 by CRM Helpdesk Software · Leave a Comment 

Oracle Releases Oracle CRM On Demand Release 15: Oracle CRM On Demand Release 15 Delivers End-User Productivity Enhancements with New Social Networking, Collaboration and Mobile Capabilities
REDWOOD SHORES, Calif., /PRNewswire/ — Oracle (Nasdaq: ORCL) announced Oracle(R) CRM On Demand Release 15, the latest release of Oracle’s industry-leading on-demand CRM service that continues Oracle’s commitment to [...]

CDC Software Announces Pivotal CRM On Demand

March 18, 2008 by CRM Helpdesk Software · 1 Comment 

First Pivotal CRM On Demand Application for Institutional Asset Management Provides Industry-Specific Functionality With the Choice of Hosted and On-Premise Deployments
ATLANTA & HONG KONG–(BUSINESS WIRE)–CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of industry-specific enterprise software applications and business services, today announced general availability of Pivotal CRM On Demand [...]

ReachForce Launches New Partner Network to Enhance Value of CRM Ecosystem

March 17, 2008 by CRM Helpdesk Software · Leave a Comment 

ReachForce partners with Sales, Marketing and Service & Support Automation Providers to bring the critical value of CRM data to the SaaS Sector.
Austin, TX (PRWEB) March 17, 2008 — ReachForce Inc., a worldwide provider of OnDemand software and data services for targeted lead generation, today announced the launch of the ReachForce Partner Network. This consortium [...]

vtiger Upgrades Leading and Fully Open Source vtiger CRM Suite

March 16, 2008 by CRM Helpdesk Software · Leave a Comment 

vtiger today announced the availability of vtiger CRM 5.0.4, a new release of its fully open source CRM suite with a number of improvements and feature enhancements. vtiger CRM integrates many useful CRM functions including Sales Force Automation, Customer Support & Service, Marketing Automation, and Inventory Management. vtiger CRM is widely used around the world, [...]

ERP – Multiplus Casestudy – video

March 12, 2008 by CRM Helpdesk Software · Leave a Comment 

This video is helpful when your team is considering an ERP for your company. It is worthwhile looking at companies across industries to appreciate the wealth of applications of ERP.

For example, Ulstein Verft is an international company, renowned for innovative ship design and advanced ship building. The company has successfully implemented ERP [...]

ERP Applications: Myths And Misconceptions

March 9, 2008 by CRM Helpdesk Software · Leave a Comment 

By Alexander Gordon
Any new technology is bound to have its share of myths and misconceptions. ERP is no different, and integration of ERP is an especially fuzzy area. Most small business owners think of ERP in terms of old communication principles, and think of ERP as no more than an upgraded version of old systems.
Some [...]

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