All CRM packages are not created equal.
Keep in mind who will be using the CRM system, and ensure it integrates with other key systems in your organization. I am referring to email and financials; and for larger organizations, social media, content and collaboration.
Needless to say, every industry and organization are different in their own needs.
A while back, there were some solutions for the Best CRM Software by Industry: Construction Sector and Best CRM Software by Industry: Nonprofit Organizations as well as CRM Solutions Applied in the Food Industry.
Lauren Carlson from Software Advice wrote some of her favorite Microsoft Dynamics CRM partner solutions by Industry.
This is the power of using partners that resell, customize and implement Microsoft Dynamics CRM. Just like there are 3rd party resellers for Google Apps and Salesforce’s Force.com. According to Gartner, the global cloud service market reached $58.6 billion in 2009, and estimates $68.3 billion in 2010. By 2014, it could reach $148.8 billion. The cloud market is alive and well. Pick and choose your partners carefully.
The 15 industries she focuses in her article (found here):
- Financial Services
- Public Sector
- Real Estate
If there is an industry you would like to see, please comment on the form below.