Guide to Best CRM, Helpdesk, other Cloud Software & Apps
Companies that use both QuickBooks Online and Salesforce Service Cloud can now integrate the two systems. There are two immediate benefits of this: One is for companies where customers pay for a support contract—support teams can now see if the customer is up to date on their service … [Read More...]
Today, Salesforce and Box introduced their new, more integrated relationship. Previously, Box was featured on the Salesforce App Exchange as an add-on. Now it's in the CRM itself. For users, there will be Salesforce Files Connect for Box. For developers, there's a Box SDK for Salesforce toolkit. … [Read More...]
Today, Salesforce announced its Marketing Cloud Predictive Journeys, with Predictive Scores and Predictive Audiences. With this new product, marketers can fuse CRM and marketing data with relevant contextual data such as web browsing activity and email "Whether you're looking to collect behavioral … [Read More...]
Yesterday, Salesforce introduced a new integration of Desk.com with SalesforceIQ. This integration will help small and medium-sized companies (SMB) to realize customer service and sales in a smarter way. Desk.com is an all-in-one customer service app for fast-growing companies, while … [Read More...]
