Featured Story
Mimecast Appoints Justin Pirie as Director of Communities and Content
Cloud Blogger and Analyst to Join Leading Second Generation Email SaaS Provider London –– Mimecast®, a unified email management company offering SaaS-based email security continuity, archiving, and policy control, today announced the appointment of Justin Pirie as Director of Communities and Content. At Mimecast Justin will be responsible for the outreach and evangelism programs, and will be integral in building awareness for Mimecast’s position as a leading unified email management provider. Pirie is a leading SaaS and cloud specialist; he authors the influential “This Week in SaaS”;... Read more »
CRM Systems
IT Execs Agree Social Media Improves Customer Relations
Research shows UK is turning social media to business value in spite of security concerns, with Linkedin and Facebook still preferred over Twitter - The lines have officially been blurred between home and the workplace as UK enterprises embrace the business opportunities offered by social media, according to new research, commissioned by Open Text Corporation. The research shows that more than 50 per cent of enterprises surveyed in the UK are using social media in the workplace and 95 per cent believe social media offers business an opportunity to improve communication with both internal and external... Read more »
Customer Service
IT Execs Agree Social Media Improves Customer Relations
Research shows UK is turning social media to business value in spite of security concerns, with Linkedin and Facebook still preferred over Twitter - The lines have officially been blurred between home and the workplace as UK enterprises embrace the business opportunities offered by social media, according to new research, commissioned by Open Text Corporation. The research shows that more than 50 per cent of enterprises surveyed in the UK are using social media in the workplace and 95 per cent believe social media offers business an opportunity to improve communication with both internal and external... Read more »
ITIL
LiveTime launches ITIL Service Management Cloud with Geolocation
Public and private cloud-based ITIL 3 Service Management (ITSM) software from LiveTime adds more than 300 new features and enhancements including Geolocation. Newport Beach, CA — LiveTime Software, a leading provider of Web, SaaS and Cloud based ITIL 3 Service Management (ITSM) and Service Desk software, today released LiveTime version 6.1. This latest release contains over 300 features and enhancements and is now (Pink Verify) certified for 11 ITIL v3 processes, adding both Financial Management and Release and Deployment management to its already extensive list of ITIL certified processes. LiveTime’s... Read more »
Technology
GFI Software Enhances its Security Product Offering with the Acquisition of Sunbelt SoftwareThe company’s VIPRE technology will allow GFI to offer its own established antivirus product Raleigh, NC – GFI Software, a market leading provider of software... Read more »
Sales and Marketing
Customer Service Must be Less than 2 minutes?If you shop online, and I’m sure most readers do, then you’ll be glad to know a recent crackdown or trend is happening as we speak. There are just too many scams... Read more »
SaaS - On-Demand
vtiger CRM On Demand: True Open Source CRM in the CloudOpen source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings Sunnyvale,... Read more »
Press Releases
myGPcloud Launches On-Demand, Cloud-Based ERP SolutionSAN DIEGO, CA — RoseASP, one of Southern California’s largest providers of hosted Microsoft Dynamics solutions, today announced commercial availability... Read more »
CRM Planning & Implemenation
V-Soft Launches VPRMS, V-Soft Product Recall Management SoftwareV-Soft, Inc. the leading provider of CRM software and services announced today the launch of a recall management software solution for manufacturers and distributors.... Read more »
Complete List of CRM Vendors & Help Desk Vendors
Latest Headlines
- myGPcloud Launches On-Demand, Cloud-Based ERP Solution
- LiveTime launches ITIL Service Management Cloud with Geolocation
- IT Execs Agree Social Media Improves Customer Relations
- vtiger CRM On Demand: True Open Source CRM in the Cloud
- SugarCRM Leaders to Present at OSCON Open Source Convention 2010
- GFI Software Enhances its Security Product Offering with the Acquisition of Sunbelt Software
