Cloud Computing

London Cloud World Forum, June 26-27 2013

May 13, 2013 · Leave a Comment

The Cloud World Forum, the UK’s largest and most comprehensive Cloud event, will examine the latest Cloud trends when it returns to Olympia, London on June 26-27. Click here to register for a free ticket to the event. The Cloud World Forum will enable attendees to: Hear from over 220 premier speakers across 8 theatres representing vast cloud knowledge. Meet with over 150 leading solutions providers in our large-scale expo. The leading speakers include: Dr. Jeff Jaffe, CEO, World Wide Web Consortium Adrian Gardner, CIO, NASA Francisco Garcia Moran, Director General, Informatics, European... [Read the full story]

CRM Systems

CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications

March 7, 2013 · Leave a Comment

According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global world*. Second place is ERP (enterprise resource planning), and Office Suites coming in third. According to the Gartner report, organizations are most interested in increasing spending on CRM software now because they are "focused on customer retention/satisfaction and attracting new customers. Mobile and social technology requirements are also driving CRM spending, with mobile devices forcing... [Read the full story]

Service Desk

What is the Information Technology Infrastructure Library? [INFOGRAPHIC]

March 11, 2013 · Leave a Comment

The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL consists in a series of five core publications, each of which covers an ITSM lifecycle stage. ITIL allows the organization to establish a baseline from which it can plan, implement, and measure. Netmind asked that we convert this system into an infographic so that their students would be able to have a clear, attractive and modern visual representation to more easily understand the ITIL system. ITIL Infographic... [Read the full story]

Technology Security

The Kenton Group and Pbxwall Partner to Fight Toll Fraud in the UK

May 13, 2013 · Leave a Comment

London – At a time when telecoms fraud continues to rise across the UK, network access specialist, The Kenton Group, and Pbxwall Limited have partnered to fight toll fraud, while empowering the value added resellers (VARs) of PBX systems to retain and gain customers by installing Pbxwall voice security solutions on their customers’ telephone systems. In the UK alone, it’s estimated that PBX fraud is costing British businesses in excess of £1 billon per annum[i], with it now listed in the top five countries of where fraud originates[ii]. Working collaboratively, Pbxwall Ltd and The Kenton... [Read the full story]

Press Releases

London Cloud World Forum, June 26-27 2013

May 13, 2013 · Leave a Comment

ERP

Top 10 UK Fraud Trends in 2013

December 18, 2012 · Leave a Comment

Leading fraud consultancy UK Fraud (www.ukfraud.co.uk) has identified 10 key trends that will characterise the domestic fraud prevention market in 2013. These trends are: With more high quality data becoming available to fraudsters than ever before, an economy forecast to contract and the UK’s benefits spend reducing, overall fraud levels will continue to increase dramatically across the UK and the rest of Europe. Fraud hotspots most likely to be affected in 2013 include: banks and card companies, insurers, online merchants, retailers and government be it HMRC, the universal credit scheme or... [Read the full story]