Cloud Computing

Heroku Receives InfoWorld’s Technology of the Year Award

January 19, 2012 · Leave a Comment

Heroku, a leading cloud platform as a service (PaaS) and a salesforce.com company, today announced it has been recognized with the 2012 InfoWorld Technology of the Year Award. Selected by InfoWorld Test Center editors and reviewers, the annual awards identify the best and most innovative products on the IT landscape. Winners are drawn from all of the products tested during the past year, with the final selections made by InfoWorld’s Test Center staff. All products reviewed by the Test Center are eligible to win. "From the smartphones in our pockets to the data centers and clouds that... [Read the full story]

CRM Systems

eXtremeCRM 2012 Berlin

January 23, 2012 · Leave a Comment

WHEN: Feb 5-8, 2012 eXtremeCRM is ALL about building technical capacity so you can keep driving phenomenal CRM growth! eXtremeCRM 2012 Berlin will deliver 300 – 400 level technical content in our Deploy and Extend tracks geared towards the technical people in your organization. Here are just a few of the highlights! We have a great line up of speakers from the Microsoft Dynamics CRM product team in Redmond! Mike Ehrenberg, Microsoft Technical Fellow and Chief Architect for Microsoft Dynamics will deliver a technical vision keynote giving insights to the future of Microsoft technologies. Craig... [Read the full story]

Service Desk

Real-time Search Set to Revolutionize Contact Center Customer Service

January 5, 2012 · Leave a Comment

New patent from NewVoiceMedia will enable customer information to be gathered from the Internet in real-time The call centre experience is set to become radically different as agents will soon be able to make use of real-time social media information as customer calls come in, following NewVoiceMedia’s recent award of a new UK patent. The patent, invented by NewVoiceMedia’s founder Richard Pickering, brings a regularly discussed concept to reality and discloses a technique in which caller data is used to execute a search query using internal data repositories and external resources such... [Read the full story]

Technology Security

eXtremeCRM 2012 Berlin

January 23, 2012 · Leave a Comment

Press Releases

eXtremeCRM 2012 Berlin

January 23, 2012 · Leave a Comment

ERP

ERP Vendor Shootout

January 23, 2012 · Leave a Comment

WHERE: Miami Marriott Dadeland. Miami, Florida, USA WHEN: Feb 22-23, 2012 For several years now, the Vendor Shootout™ for ERP has changed the way companies approach software selection by minimizing the overall time and effort involved in qualifying potential Enterprise Software vendors. This unique event offers a one-of-a-kind opportunity for you and your team to see the best in Enterprise Software Solutions in the world all in one place, all at the same time! Moderated by Technology Evaluation Centers (TEC), the goal of the event is to simplify the Enterprise Software selection... [Read the full story]